I 'cut the cord' a month ago, after a long look at alternatives. I already had decent internet service, but wanted something close to what I had with 24+ years of Directv. I chose Playstation Vue (one of my neighbors has had it for months) and as I already had several roku boxes I was ready to go. The learning curve to get things all up and running was more than a bit steep, as a lot of the documentation on their web site was/is outdated as pertaining to roku boxes. A couple of times I had to call customer service to get hints on things, not even their blog had the answers. But the CS people did, so why weren't the web pages updated? Typical programmers, love to code but hate to document what they did. One local network (abc) was missing in their channels, but a week in it was added; this caused a weeks worth of flacky service, but it finally settled down. The last 3 weeks has been pretty stable, adding dvr series and adding individual programs and movies went well, and had no problems playing anything back - the 'unlimited' dvr worked well. Until this weekend. Out of the blue, the 'series' button on the program listing disappeared, and many (but not all?!?) series I had set previously had 'disappeared'. At the same time, their blog was taken down for 'maintenence'. And of course, they have no CS support on the weekends. In short, it appears they suffer from the same affliction as many 'high tech' companies these days, programmers who would fail as contestants on 'are you smarter than a fifth grader'. I'll be first in line on their CS line when they open tomorrow a.m.