Please Add Close Captioning to the Quick Menu

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jwd45244, Sep 15, 2007.

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  1. K4SMX

    K4SMX Hall Of Fame

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    Dang! I'd better stock up on the Geritol. Meanwhile, I'll just be another frustrated member of the non-hearing impaired who toggle CC all the time. CC is used by a much wider group and for more reasons than your statement indicates, which is all the more reason to solve this problem for not only "the old and the infirm" who share a TV with people who are not, but also all the rest of us who regularly use it for any of the many reasons already posted in this thread.
     
  2. Steve

    Steve Well-Known Member

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    Problem with MUTE is that, by design, it is a "device" key and not an HR20 key. The Mute IR signal varies, depending on which TV or Audio Receiver you have it programmed for, and is ignored by the HR20. /steve
     
  3. Carl Spock

    Carl Spock Superfly

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    K4SMX, you really did miss my point all together. I think DirecTV should have one button closed captioning not only for the convenience of people like you, and I did read through this thread, but because it is the socially responsible thing to do for impared members of the community.

    I'm on your side of this debate. I think we have a stronger argument making it a moral one rather than a convenience one.

    As for who uses closed captioning, all I can go by is my experience in setting up TVs for customers and who has requested closed captioning.
     
  4. Kishore

    Kishore Mentor

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    I am also very frustrated with the way of enabling/disabling CC. I don't have it on always, but when I cannot understand the accent in the audio or for some programs like Jeopardy I would like to enable it and it takes lot of steps to do that. This is one thing I hate most about my HR20. I wish DirecTV will fix it soon.
     
  5. Drew2k

    Drew2k New Member

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    Steve - I wonder if it wouldn't be impossible to update the firmware so that when MUTE is pressed it can detect it, much like the POWER key sends one command to the HR20 and another to the TV. Of course, if the remote itself can not send two IR signals from MUTE, well - that's a different story.
     
  6. Steve

    Steve Well-Known Member

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    Agree, if the remote was designed to do that on day one. Sending all those remotes back to D* for a firmware upgrade at this point would not only be a huge PITA, but a very expensive proposition as well.

    Assuming "mute" is the best solution for the CC toggle (and I don't think it is, personally), another option would be to move the mute function away from the TV/receiver and mute the HR20's internal audio output instead. But in that case, volume control would have to be given over to the HR20 as well, since the remote's VOL and MUTE keys are "married" in f/w. Being somewhat of an audiophile, I would not want to see that happen. I want my audio output signal path to my receiver/audio preamp to be as clean as possible. "Fixed" output from the source device usually introduces less harmonic distortion than "variable" output. You also have the added annoyance of having to adjust two volume controls, the HR20's and the TV's or receivers, whenever someone in the house changes one or the other, or when you watch a DVD or play a video game on your home theater setup.

    Just my .02. /steve
     
  7. Drew2k

    Drew2k New Member

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    I also don't think MUTE is the best choice for CC, but I just wanted to explore whether or not it was possible. Given your explanations, I would say even if it was possible, it's not worth it.

    So ... back to YELLOW and a pop-up menu, or adding CC to the Quick Menu.

    Make it so, DIRECTV!
     
  8. mikeny

    mikeny Hall Of Fame

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    I like that. Yellow, yellow, make it so!
     
  9. Steve

    Steve Well-Known Member

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    Or yellow as a toggle... CC ON, SAP (if available), SAP CC (if available).

    Or.... up ARROW! It's not doing anything else, ATM. :) /steve
     
  10. K4SMX

    K4SMX Hall Of Fame

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    No, it was very clear the first time, and you were totally correct:

     
  11. quickfire

    quickfire Godfather

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    bump
     
  12. Milominderbinder2

    Milominderbinder2 Cutting Edge: ECHELON '08

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    This is becoming something of a sit-in or a peace rally.

    We should start chanting and singing.

    We shall overcome, we shall overcome,
    We shall overcome some day
    Oh, deep in my heart, I do believe we shall overcome some day



    Where are Peter, Paul and Mary?

    - Craig
     
  13. cuibap

    cuibap Legend

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    please
     
  14. quickfire

    quickfire Godfather

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    TTT
     
  15. jwd45244

    jwd45244 Hall Of Fame

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    As the original poster of this thread, it is heartening to see of all of the agreement around doing something better for Close Captioning. No name-calling or insults, just people agreeing that DTV can do better and proposing ideas on how that could be done.

    I applaud the DBSTalkers who have taken up this cause. I just hope DTV does something to improve this soon.

    If any of our folks with contacts con the "inside" could help pass on our agreement around this, maybe we can get some traction around a real solution.

    There are a number of very good ideas in this thread.

    Please DTV, this is one case where it is not about dollars, it is about doing the right thing.
     
  16. ram4784

    ram4784 AllStar

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    I'm glad to see this thread is still active "after all these years". Any "one button" solution would be greatly appreciated. Keep on, keeping on.:hurah:
     
  17. Nov 1, 2007 #217 of 257
    jwd45244

    jwd45244 Hall Of Fame

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    bump
     
  18. Nov 1, 2007 #218 of 257
    quickfire

    quickfire Godfather

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    I'm going to resend this thread to D* tomorrow!!!!
     
  19. Nov 2, 2007 #219 of 257
    mikek

    mikek Godfather

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    I hope they fix the CC to a one button solution, but I don't think the MUTE is the right way to go.

    #1, as previously stated, MUTE is for the TV or audio receivers.

    #2. I don't want my audio muted while I use CC.

    I normally use it to figure out a word or 2 that I didn't understand. I still want to hear the audio while I am doing that.

    If my TV did CC through component or HDMI then I wouldn't even worry about this problem. I would just use the TV's CC.

    -mk
     
  20. Nov 2, 2007 #220 of 257
    quickfire

    quickfire Godfather

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    Just resent this thread to D*.....
     
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