Please Add Close Captioning to the Quick Menu

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jwd45244, Sep 15, 2007.

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  1. Milominderbinder2

    Milominderbinder2 Cutting Edge: ECHELON '08

    Oct 8, 2006
    Does Closed Captioning require more keystrokes than any other feature in the HR20?

    - Craig
  2. Steve

    Steve Well-Known Member

    Aug 22, 2006
    I can't think of any routinely-used feature that uses more keystrokes. It's obvious the D* product design folks didn't envision viewers wanting to use this as a togglable feature, but they were wrong to assume that.

    That being said, it's a mistake that's so easy to rectify, however. Come on, D*! /steve
  3. milesy20

    milesy20 New Member

    Aug 26, 2007

    I also found it interesting and immediately recognized it as a UI/Usability design flaw when I first tried to use the CC option on my HR-20. CC should always be a toggle-able feature in the fewest steps possible. IMHO it is much more important than having a top-level Audio Options item.

    When they designed the remote control to not have a dedicated CC button, they sealed the fate of the UI that a CC option would be required as a high-level menu item.

    Having to go through a dozen menu operations to get there is just frustrating.
  4. theboomslang

    theboomslang Cool Member

    Apr 12, 2007
    Just Add an option that CC will turn on when TV is muted. Bam ,done,end of story.

    I stay up later than my wife and she doesnt want sound so CC is the best alternative.
  5. lucky13

    lucky13 Active Member

    Nov 27, 2006
    That would be fine as an option. But it doesn't solve the problem.

    There are times when I want sound and CC, such as when I'm using CC to decipher song lyrics.

    There are times I use MUTE to help me avoid a spoiler, such as when I'm recording 2 games are selecting one from the list.

    We still need a convenient CC toggle, although an option MUTE = CC ON would be a good addition.
  6. Steve

    Steve Well-Known Member

    Aug 22, 2006
    The MUTE "IR CODE" varies, depending on what TV or audio receiver you are trying to mute. The HR20 has no way of sensing a "MUTE" command, since it is intended for another device. /steve
  7. quickfire

    quickfire Godfather

    Nov 13, 2003
  8. personman

    personman Legend

    Apr 24, 2007
    Stop bumping.
  9. quickfire

    quickfire Godfather

    Nov 13, 2003
    Do you want a 1 or 2 button CC option???

    If so then this thread has to be keeped alive so that everybody that see's this thread has an oppurtunity to ask for this CC's already been noted that D* is aware of this thread and watch it daily!!!!!!
  10. Drew2k

    Drew2k New Member

    Aug 16, 2006
    Absolutely - the more voices added to this thread to request quick access to CC, the better.
  11. waynenm

    waynenm I like this stuff.

    Oct 30, 2006
    I agree that "quick access" is sorely needed. A 2-button solution would be fine. The sooner, the better!
  12. cuibap

    cuibap Legend

    Sep 14, 2006
    when are they going to do it? I need it NOW
  13. spunkyvision

    spunkyvision Godfather

    Oct 12, 2006
    2 Things about CC
    1. Yes I want it a simple solution to turn on, one or 2 button pushes.
    2. Most importantly I want it to work and I find it still does not perform as well as any other unit I have. Garbled words mostly.
  14. kenmoo

    kenmoo Legend

    Oct 3, 2006
    Amen to #1. Amen to #2....there are several threads that have recent comments on garbled and misplaced CC. Try this. On a program that has bad garbled CC and part Spanish CC, after watching it, "keep it", go back to the beginning and then re-watch it for awhile again. In at least half to 2/3's of my re-watched MPEG4 HD programs the CC is no longer garbled or has Spanish in it? It's near perfect the 2nd time but placement is still off. Now how can that be if it's the same recording??
  15. the_tango

    the_tango New Member

    Sep 26, 2007
    I use CC all the time - Its a one button on my TV - But that does NOT work with DTV. Make it a 1 button option!!!!
  16. Pauley

    Pauley Mentor

    Oct 15, 2007
    I agree, I would like it to be a quick option.

    One thing I haven't seen mentioned is my wife's biggest complaint. The HR20 does not show the CC while fast forwarding. She would tape her soaps and get through one of them in about 15 minutes using this method on the Tivo.

  17. kmkraft_1974

    kmkraft_1974 Legend

    Feb 13, 2006
    add me to the list :) one button CC please
  18. Steve

    Steve Well-Known Member

    Aug 22, 2006
    Here are three CC toggles I could live with:

    Option 1: Assign CC's to the YELLOW AUDIO SAP button.

    If there is no SAP on the current program: One YELLOW BUTTON click would turn CC's ON or OFF, depending on the current state of CC.

    If there is SAP, then each click would be: CC/ON or OFF (depending on current state), SAP ON or OFF (depending on current state), SAP CC/ON or OFF (if applicable). The button should "time out" so that after a few seconds, clicking the YELLOW button restarts the cycle from the beginning.

    So one click of the YELLOW BUTTON toggles CCs on or off, no matter what the SAP availability is for a particular program. It would now take one extra-click to enable SAP, however.

    Option 2: Use the DOWN ARROW to toggle CC's ON/OFF, since it's currently unused during RECORDING playback or LIVE TV. If someone hits it accidentally, it's easy enough to hit it again.

    Option 3: Put either "CC ON" or "CC OFF" on the first page of the QUICK menu, depending on current CC state.

  19. quickfire

    quickfire Godfather

    Nov 13, 2003
    I'll take either one of the options!!!
  20. quickfire

    quickfire Godfather

    Nov 13, 2003
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