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Please help me.......

Discussion in 'DIRECTV General Discussion' started by weathernlu, Jan 21, 2010.

  1. weathernlu

    weathernlu Mentor

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    Jan 21, 2010
    Here is the current status:

    R15 in legacy port: fully functional
    HR20-100: All channels that I can tell so far except 212 NFLHD.
    HR21-700 in living room: Nothing, signal meters show ZERO.
    HR21-700 in son's bedroom: Same as HR20-100, all channels that I can tell except 212HD.
    H21-200 (HD only, on DVR): Nothing, signal meters show ZERO.
    HR20-700: No idea, turns out the box is dead.
     
  2. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    weathernlu,

    Did you restart your receivers after the installation? You will definitely have to do this.
     
  3. weathernlu

    weathernlu Mentor

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    Jan 21, 2010
    Yes, tried red button reset and pulling the power.
     
  4. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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  5. Shades228

    Shades228 DaBears

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    missed a page asked for pictures and they were already there sorry.
     
  6. weathernlu

    weathernlu Mentor

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    Jan 21, 2010
    Yes, I have the SWM E2. The AC power is coming from the wall into the first jack for the power supply and then it instructed me to connect coax from the two ports on the side of that to the LEGACY 3 port on each SWM module. That is the only power I have, I don't have those smaller grey boxes.

    The one coax going into LEGACY 1 is the R15, it is fully fuctional.

    I have the splitters connected with coax from the middle red port to the SWM1 on one and SWM2 on the other (I actually had it on SWM1 on each so I have tried both ways). All other ports on the thing are terminated except the flex ports for the sat lines. I tried to terminate those and they got extremely hot so I figured that was a bad idea.

    What is the other red port on the splitters? I made sure I connected at least one receiver to it because I assumed it was to be used first.

    How do my splitters look, does it matter where the lines going down to each room go?
     
  7. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    The first photo shows a cable from the expander going to the SWM legacy port #3 [green stripe connectors and very short cable] This is powering this SWM.
    The connector next to it on the expander has a cable too, but I can't tell/see where it goes.
    This second cable should also go to legacy port #3 on the second SWM.

    With these connected, you shouldn't have any other PIs anywhere.
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    We're getting closer.
    So you have the power correct.
    Now the red connectors both on the SWM & the splitters no longer really mean anything.
    If you didn't have the expander, then these would be the lines/connectors for the gray PIs to connect on both the splitters and SWM8.

    Time to look and the SWM outputs and splitters.
     
  9. weathernlu

    weathernlu Mentor

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    Jan 21, 2010
    Close up of splitter one.
     

    Attached Files:

  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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  11. weathernlu

    weathernlu Mentor

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    Jan 21, 2010
    Close up of splitter two.
     

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  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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  13. weathernlu

    weathernlu Mentor

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    Jan 21, 2010
    Other side of the SWMs.
     

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  14. weathernlu

    weathernlu Mentor

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    Jan 21, 2010
    OK so the other red port doesn't matter anymore. I got the 8 splitters because I have all DVR's. I thought that you had to leave the other line open since it is taking up two channels.

    The wires coming from the splitters to the SWM modules can't be more than 5 feet long each.
     
  15. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    :lol: but those cables don't let me see the lower SWM.

    The top SWM clearly show both the connection to SWM1 and the chain with the termination being connected to SWM 2.
    The lower one has a cable on SWM2, but can't see SWM1.
     
  16. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    If you are getting signal on some channels and not on others, it is possible you have one (or more) bad coax coming from the dish. Check your satellite signal strength for all satellites for all transponders and post the results in this format:
    101
    1-8: 95 94 89 93 87 88 90 89
    9-16: 88 90 90 94 94 90 89 89
    etc.

    From that, we can tell if you have a bad input and which one it is.
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    The eight ways are for feeding eight non DVRs.
    In your case 4-ways would have been better as they have less loss and you're not needing to waste as much power into the loads/terminations.
    5' SWM to splitter is fine.
    Splitter to receiver is????
     
  18. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    If you look at what is and isn't coming through, it doesn't look to be so simple.
     
  19. bleggett29

    bleggett29 Legend

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    A quick look at this pic tells me that the top SWM8 may not be fully connected to the E2. Try to get the entire E2/SWM8 setup on a flat surface and make sure to fully seat both SWM8's into the E2.
     
  20. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    After realizing there are two users here with dual SWM8 setups that have problems, and I may have mixed up the two:

    Maybe this setup should be simplified for troubleshooting.

    Connect only one receiver [directly] to each SWM and run the signal tests.
     

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