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Poor DirecTV Service/Misleading Reps

Discussion in 'DIRECTV General Discussion' started by Upset DTV Customer, Mar 9, 2011.

  1. bixler

    bixler Hall Of Fame

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    It is not a lease fee. If it was a lease fee they wouldn't start the charges on your 2nd receiver, all receivers would be charged $6. It is a programming mirror fee so your programming is mirrored to all your receivers.
     
  2. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    On your bill it's labeled either a "Lease Fee" for a leased receiver, or an "Additional Receiver Fee" for an owned receiver. No where does it say anything about mirroring.

    IIRC, it’s been that way since they implemented the lease system...spring of 2006?

    Mike
     
  3. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    The OP said he had three of his own receivers so I'm not sure that would suit his needs.

    Mike
     
  4. VDP07

    VDP07 Godfather

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    I wasn't sure either as he only referenced 3 receivers in his post. From the info in his post I thought it was possible that he was only going to activate the 3 receivers he owned.
     
  5. doctrsnoop

    doctrsnoop Godfather

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    Nov 20, 2007
    Were you misled at some point? Did you ask them if there was a fee or you just assumed it was all free? Regardless the fees are much greater at Dish for more than a couple of receivers, 17 vs 6.
     
  6. bonscott87

    bonscott87 Cutting Edge: ECHELON '07

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    Yea, but it is the program mirroring fee renamed. It used to be called just that. But when they started leasing for tax/depreciation reasons they needed to indicate what was a lease and what was not thus they changed it's name to what they are today.
     
  7. Hoosier205

    Hoosier205 Active Member

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    Here we are 5 1/2 hours later and the OP hasn't said a word.
     
  8. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Agreed, thus the reason I said...:grin:
     
  9. tampa8

    tampa8 Godfather/Supporter

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    Kind of heartening to see the Direct Forum gets post just to stir the pot like the Dish forums do... :)
     
  10. VDP07

    VDP07 Godfather

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  11. Beerstalker

    Beerstalker Hall Of Fame

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    There is no monthly lease fee, look at your bill again. There is a fee section. Under that section it lists the receivers on your account and the fee associated with each.

    If your receiver is leased it will say Leased Receiver (or Primary Leased Receiver) and there will be a $6 fee for each of those. If your receiver is owned it will say Additional Receiver (or Primary Receiver) and will have a $6 fee for each of those. The Primary Reciever fee should then be credited back to you under the Adjustments & Credits section (this is because they have to tax that $6 fee, so they charge it and then refund it, but keep the tax). These fees are actually mirroring fees that allow you to get all of your subscribed programming on each receiver. The only reasons the words Leased and Additional show up is that is how they keep track of which receivers you have that are owned or leased.

    They really should call it the Mirroring Fees section, instead of just Fees as it would cause less confusion.

    The only lease payment you ever make on a receiver is the up front cost of getting it (usually $99 for HD receiver, $199 for HD-DVR, etc.).
     
  12. bixler

    bixler Hall Of Fame

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    :D
     
  13. Jon J

    Jon J Grouch Extrordinaire

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    Picky, picky, picky...but correct. ;)
     
  14. Jon J

    Jon J Grouch Extrordinaire

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    This is obviously the correct course of action. Let us know how it works out for you.
     
  15. sunking

    sunking Godfather

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    so which part of this explanation isn't misleading? In one case we call it this, in another that, but really it is to cover costs of some made up term called 'mirroring' because you know, so much of your bill consists of the cost of physically jamming your package into the receiver. If they don't want to be misleading call it what it is, 'The extra amount we want to get out of you while still allowing us to market our packages as cheap on TV and adverts'
     
  16. SPACEMAKER

    SPACEMAKER Freethinker

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    Hit and run. Good times.
     
  17. rkr0923

    rkr0923 Guest

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    I'm already paying a monthly fee for the service to come into my house. If I want to "purchase" another receiver for another room I should be able to do so without extra charge. As long as I keep buying computers I can link all I want at no extra charge. Same with landline phones, if I have service I can plug in 50 phones if I wanted to, same charge.
     
  18. davidatl14

    davidatl14 Icon

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    You may think you should be able to do this, but the stark reality is YOU CAN'T


    Looks like a Provider that would suit your preferences more expertly/cheaply? is in order.

    It would seem to be a Winner for both you as a customer, and us as Customers of the forum.

    Vote with your wallet.It's the only thing that matters.

    Win/Win for us all.
     
  19. doctrsnoop

    doctrsnoop Godfather

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    Well DirecTV disagrees. I would like it to be free per extra receiver too, but gladly pay the fee for the value I get from them - as compared to the alternatives.

    I have about 9 TV's I feed (whether I need to or not is irrelevant, I want 9TV's fed) and want the option to watch any program from any other DVR at anytime with HD programming.

    So my options here are Dish, DTV, and Comcast
    Dish I don't even think can easily have as many tuners as I have, and are more than 6 dollars per box.

    The Comcast boxes around here still suck @ss and are 13+ per box and don't network. Need TIVO boxes, um about 8 or 9 of them and are still 13 per box per month.

    So it is the best option (by far) for my needs (well wants).
     
  20. Hoosier205

    Hoosier205 Active Member

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    Well, that's not how either DirecTV or Dish see it. That's just the way it is. You could always launch your own company and then you could make all the decisions you want.
     

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