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Discussion in 'DIRECTV General Discussion' started by Upset DTV Customer, Mar 9, 2011.
Best of luck with your new provider.
The OP isn't going to hear what they want to hear so it's just another one and done poster.
Thats not how ANY provider sees it...
Yes its the norm now (for TV) didn't use to be till one day they said hey, we can rape these people of more money if we charge them a lease on the stuff they own.
Same can be said with property tax.
Yep, it wasn't like that before...before companies offering such a service existed that is.
You have been posting on this site for a long time, I'm surprised that you didn't know that every receiver after the first one has a fee.
Don't feed the trolls!!!!!
They really need to change the wording on the bill.....
It should read receiver access fee
Everyone blows up when they see lease fee on an owned receiver
Also how many people have been told they need to return their owned receiver? shouldn't direct know if they are owned or leased??
Who is everyone? Do you work in a call center?
There is a difference on the bill between owned and leased receivers. They just occasionally don't get the acct records straight so occasionally an owned receiver shows up as leased.
Just call it a receiver fee and be done with it.
How do they categorize an owned one?
I can't get too excited about a several hundreds or a few thousands of errors out of the millions of customers. Nor do I understand the desire to own in the case of DirecTV receivers.
What does the cable company call the rented box attached to every set?
Cable Converter Box/Digital Converter Box
The only big reason I see to own one vs lease these days is if you want to turn it on/off at will. Like if you had one in a guest room. Or to screw around with the internals.
Does it seem to confuse cable customers when a charge per box appears every month?
It does not say lease fee for an owned receiver.
Occasionally they misclassify an owned receiver as leased. More often, the customer hasn't read the customer agreement and thinks they own the boxes when they are leasing them.
You'll have to ask a cable customer.