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Poor DirecTV Service/Misleading Reps

Discussion in 'DIRECTV General Discussion' started by Upset DTV Customer, Mar 9, 2011.

  1. bixler

    bixler Hall Of Fame

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    Best of luck with your new provider.
     
  2. Shades228

    Shades228 DaBears

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    The OP isn't going to hear what they want to hear so it's just another one and done poster.
     
  3. inkahauts

    inkahauts Well-Known Member

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    Thats not how ANY provider sees it...
     
  4. rkr0923

    rkr0923 Guest

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    Yes its the norm now (for TV) didn't use to be till one day they said hey, we can rape these people of more money if we charge them a lease on the stuff they own.
     
  5. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Same can be said with property tax.
     
  6. Hoosier205

    Hoosier205 Active Member

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    Yep, it wasn't like that before...before companies offering such a service existed that is.
     
  7. joed32

    joed32 Hall Of Fame

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    You have been posting on this site for a long time, I'm surprised that you didn't know that every receiver after the first one has a fee.
     
  8. mobandit

    mobandit Hall Of Fame

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    Don't feed the trolls!!!!!
     
  9. ATARI

    ATARI Hall Of Fame

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    Too late.
     
  10. Jodean

    Jodean Icon

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    They really need to change the wording on the bill.....

    It should read receiver access fee

    Everyone blows up when they see lease fee on an owned receiver

    Also how many people have been told they need to return their owned receiver? shouldn't direct know if they are owned or leased??
     
  11. Hoosier205

    Hoosier205 Active Member

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    Who is everyone? Do you work in a call center?
     
  12. CCarncross

    CCarncross Hall Of Fame

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    There is a difference on the bill between owned and leased receivers. They just occasionally don't get the acct records straight so occasionally an owned receiver shows up as leased.
     
  13. SPACEMAKER

    SPACEMAKER Freethinker

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    Just call it a receiver fee and be done with it.
     
  14. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    How do they categorize an owned one?

    I can't get too excited about a several hundreds or a few thousands of errors out of the millions of customers. Nor do I understand the desire to own in the case of DirecTV receivers.
     
  15. Jon J

    Jon J Grouch Extrordinaire

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    What does the cable company call the rented box attached to every set?
     
  16. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Cable Converter Box/Digital Converter Box
     
  17. RobertE

    RobertE New Member

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    The only big reason I see to own one vs lease these days is if you want to turn it on/off at will. Like if you had one in a guest room. Or to screw around with the internals.
     
  18. Jon J

    Jon J Grouch Extrordinaire

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    Does it seem to confuse cable customers when a charge per box appears every month?
     
  19. DogLover

    DogLover Hall Of Fame

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    It does not say lease fee for an owned receiver.

    Occasionally they misclassify an owned receiver as leased. More often, the customer hasn't read the customer agreement and thinks they own the boxes when they are leasing them.
     
  20. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    You'll have to ask a cable customer. ;)
     

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