Hello, my Dad lives in the Pocono mountain area of Pennsylvania, right on the border of Pike and Wayne Counties. It is semi-rural and mountainous, and he cannot get the local signals free over-the-air. He recently switched to DirecTV specifically because they told him he would get the local (Scranton/Wilkes-Barre) channels (he was only getting NYC locals via Dish network). They double-checked his address and zip code, and assured him he would definitely get the local channels from Scranton. However, after they hooked it up, they told him he can only get the NYC channels after all. Evidently his zip code (18445) covers 2 counties - Pike county gets NYC channels, and Wayne county gets Scranton. He is literally on the border - his neighbors one street over are in Wayne county and get the Scranton locals, while he is in Pike county and so gets NYC. He is upset because he does not want NYC locals, but repeated calls to DirecTV have yielded nothing (although they did toss in a year of free Showtime since their salesperson was wrong about him getting the Scranton channels). Is there ANYTHING he can do at this point? He is older and retired, and simply wants to be able to see the news/weather from his local area rather than NYC. Is there a waiver or something he could get that would allow him to get the stations he wants, without having to move to a new house a block or two over to switch counties?