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Possibly upgrading to HR34, have a couple questions.

Discussion in 'DIRECTV Installation/MDU Discussion' started by Soulweeper, Dec 4, 2012.

  1. Dec 4, 2012 #1 of 51
    Soulweeper

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    I currently have two HR24's, one in the living room, one in the bedroom, and the bedroom one feeds an old SD TV, nothing special.

    I'd like to upgrade to the HR34, simply because it can record more than two shows at a time. The csr on the phone said it can control up to 4 tv's, I think is what she said. So, would it be hardwired to all 4 tv's or? The reason I ask is, I don't necessarily need it to control the bedroom tv. We actually split that off, and it's used more in the kitchen for a little tv on the counter. So, I'd actually like to leave the HR24 in the bedroom, doing what it does, and just have the HR34 in the living room. Can it be done that way?

    Right now I have a SL3 lnb, a two way splitter, one cable going to the power inserter/bedroom HR24, the other going to the living room HR24, and the cables go through the attic, and in the walls, so could all that be kept in place, and just upgrade to the HR34?

    I hope what I'm asking made sense. :)

    Oh......do they charge more for the DVR service with the HR34?

    Thanks!
     
  2. Dec 4, 2012 #2 of 51
    BAHitman

    BAHitman Godfather

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    You can keep the HR24 as is, and replace one with an HR34. the WHDVR fee will stay the same. ify ou want an additional TV controlled by a C31 or other RVU client, it will cost $6/mo additional.

    if you get rid of the other HR34, and replace it with a C31, then your WHDVR fee will go away (assuming you pay the $3/mo for it now) so you can decide wiether to keep the 2nd HR24 or save $3/mo by changing it for a C31.

    If you account is post March of this year I don't think there will be a difference in the fees...
     
  3. Dec 4, 2012 #3 of 51
    Soulweeper

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    Ok, how much is the WHDVR fee? I pay $8 a month now for DVR service. What is a C31?

    I'd be happy leaving the HR24 in the bedroom just as it is, controlling the kitchen tv, and just swap out the HR24 in the living room for an HR34, so I guess a better way to ask is, is a single cable going to an HR34 all that is needed? If so, everything is in place, except I think that the SL3 lnb would get swapped out, and a bigger multiswitch installed, yes?
     
  4. Dec 4, 2012 #4 of 51
    BAHitman

    BAHitman Godfather

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    C31 - Thin client using the RVU protocol... it hooks to the TV and operates on the HR34 using it as a Server

    WHDVR - If you can watch a TV show from one of your current HR24's to the other one, you have what is called Whole-Home DVR service. that fee is $3 and in addition to the $8 DVR service fee.

    if you have single cables going to each of your HR24's now, then adding the HR34 would be a swap out. the HR24's each use 2 tuners, the HR34 has 5. as long as you use 8 or less tuners, you do not need to change anything on the dish or multi-switch.
     
  5. Dec 4, 2012 #5 of 51
    Soulweeper

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    Ok......I just talked to Directv, and the girl I talked to made it more complicated than I think it needs to be, but I don't know much about the HR34, so I can't say for sure. She told me I have to have whole home service, or a media connection kit to even use the HR34.....something like that.

    What I don't understand is, if the HR34 can record 5 shows just the way it sits, can I just simply swap out the living room HR24 with an HR34? And will this work with a SL3 lnb. I don't currently use an external multiswitch......single cable coming off the lnb to a two way splitter, one cable going to the bedroom receiver, the other to the living room receiver.

    She said the upgrade to the HR34 require paying for the installation, and they would give me the genie, or whatever it's called, but she also suggested upgrading to the whole home service, and it would be completely free to us, and then we could essentially record 4 shows at one time, if we needed to, and anything recorded on the bedroom HR24, could be sent to the living room, for better viewing, obviously. That seemed like it made sense too, but would require additional cable being run, yes?
     
  6. Dec 4, 2012 #6 of 51
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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  7. Dec 4, 2012 #7 of 51
    Soulweeper

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  8. Dec 4, 2012 #8 of 51
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    She's following her script, but doesn't sound like she knows how it works, or understand what you have.
    One coax to the HR34 [Genie] supplies all the signals it needs.
     
  9. Dec 4, 2012 #9 of 51
    i3rown

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    X2
     
  10. Soulweeper

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    I had a feeling she was wrong. I know it's capable of much more than what I'd like out of it, but for me, it's a DVR with a bigger HDD, that can record 3 more shows at the same time than my HR23, and that's good enough for me.

    So my simple setup is fine.......SL3 lnb, no extra multiswitch, one coax to the living room, one to the bedroom.

    That being said, realistically, if they wanted me to renew my 2 year contract, they could simply ship me an HR34, or have a tech come by with one, and simply swap it out, and that's that, correct? This thing about it not even working without either of these other things is just her being wrong. She was retention too. Oh well.....no biggie.
     
  11. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I'll leave that between you and DirecTV. :lol:
     
  12. Soulweeper

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    :lol: Gotcha!

    You know what I'm saying though.....theoretically, it's that simple, I don't need what she was saying for it to "work". It can just be swapped out, turned on, and just work, correct?
     
  13. i3rown

    i3rown AllStar

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    Lol good luck ..
     
  14. Soulweeper

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    With what?
    I'm talking about the HR34 simply working without all the crap the retention person said was "needed for it to work", regardless of how I obtain it.

    FYI, the retention person was willing to upgrade me, just had some of her facts wrong.
     
  15. i3rown

    i3rown AllStar

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    I guess I was kinda just laughing at myself , it always seems like the people who think its just a swap turn into a complete rebuild .

    Just consider that if the tech comes outs and installs it , it might include more time than just swapping the receiver.

    Nothing that would cost you anything .. But if the dish isn't to code or something he's gonna wanna fix it. ( most likely) of course you always have the option of telling him to leave it .
     
  16. Soulweeper

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    Yeah, no problem, I just meant that the retention person made it sound like I couldn't simply swap out an HR24 for an HR34 without getting the cinema connection kit, I think it's called, or at least the Whole Home Service. She actually said it won't even work if it's not connected to the internet, lol!
     
  17. dielray

    dielray Legend

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    I think it has more to do with their ordering system. An HR34 requires SWM. Although you have SWM, their system shows that you are on a legacy multiswitch system. This could have happened by you adding SWM yourself or a tech putting it in when it was not on the order. To "upgrade" you to SWM, an order needs to be built with a wired CCK or for Whole Home DVR.
     
  18. damondlt

    damondlt New Member

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    Are you only having Just the HR34 and One HR24 connected then? Because if you want one of your other DVRs connected, that requires a SWiM 16. You might want to make sure thats what you Really want before your order.
     
  19. Soulweeper

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    Yes, I put SWM in myself, a few years ago, so maybe that's it. Maybe if I get the right person on the phone, I can explain that. What is a wired CCK?
     
  20. Soulweeper

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    Yes, I will replace the living room HR24 with the HR34, and have one other HR24 in the bedroom, that's it. So, no external multiswitch needed then.
     

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