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Post those 622 install reports from today????

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by sunfire01, Feb 21, 2006.

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  1. Manke

    Manke Mentor

    Dec 27, 2005
    I am just north of Palm Springs. I tried the 1000 and lost signal strength on 129. I could get it back but lost it on 110. I went back to the two dish setup!
  2. harsh

    harsh Beware the Attack Basset

    Jun 14, 2003
    Salem, OR
    I suggest tipping the dish up a couple of degrees. It improved my signal by 20 points with maybe a little hit to 119. I've had one fade just before a ten second cloudburst a couple of weeks ago.

    There is something a little off about the Dish1000 geometry on the Left Coast.
  3. churoval

    churoval AllStar

    Aug 2, 2005
    I got my 1000 and 622 installed on Friday and the installation was quite painless. The installer was very competent and came prepared. He told me it was his first 622 install so we were figuring out the receiver together. He also said they were told a couple of days ago that the 622 is 100,000 units backordered now. After he installed my Dish 1000 where my Dish 500 was, we found out that it couldn't see the 129 satellite from that location, so he ended up having to move the dish to a new location. The only other problem was that when he had to phone in to activate the box, he was on hold for half an hour. Then once they activated the box, they forgot to turn on the HD Silver package, so he had to call back and wait for another half hour on hold. So, total installation time was around 2 and a half hours.

    After using the 622 over the weekend, I can say I like it a lot better than the 811 that it's replacing. That's not to say I didn't like the 811. It was a good receiver and never gave me many problems. The OTA tuner is far superior to the OTA tuner in the 811. The 622 locks onto all of my HD locals without any problems. The 811 used to have to think for a few seconds before locking onto the OTA signals and then fail to lock about 25% of the time. I've kept it busy doing HD and SD recordings both OTA and satellite all weekend. So far, it's been rock solid. Let's hope it stays that way.
  4. Rob Glasser

    Rob Glasser Hall Of Fame Staff Member Super Moderator DBSTalk Club

    Feb 22, 2005
    When you say, tip it up, are you saying adjust the elevation angle so the dish is pointing higher in the sky? I found that this is the opposite of what I needed to do to get my signal higher on 129. I spent hours on the roof a couple weekends ago really tweaking my Dish1000 for 129, I don't think I'm going to get it any higher, and really it's fine if it wasn't for these huge signal drops that happen. If it would just stay in the low 70's, most of the time I'd be fine, but when it's dropping to 40 a couple times an hour that kind of hurts it. Thank you for the suggestion though.
  5. ewells38

    ewells38 New Member

    Feb 27, 2006
    Hello All

    I am new to the Site. I have collected lots of very helpful information here. So I thought I would share my installation experience..

    I received the Vip622 via UPS on Friday 02/24/06. The installer arrived at 9:30am on Saturday 02/25/06. I am a previous DirectTV Subscriber, thus I already had existing RG6 wiring in the house. I bought the HD Platinum pack. which has Sat's at 110, 119 & (61.5 for the Voom channels).. The installer removed the DirectTV Oval Dish, added a second Dish 500 dish pointing at 61.5 and the primary Dish 500 pointing at 110 & 119. The Installation of the Dish's & Vip622 took all of 30 minutes. Activation was also rather quick about 60 seconds. Is there any advantage to using the Dish 1000 instead of 2 Dish 500's?

    So all in all a rather smooth Installation :D

    Now for some of the quirks I've noticed as of Saturday.
    1 - I noticed that for some reason the Voom HD channels would freeze from time to time. I checked the signal strenth and it's at 100%, not sure why the picture and sound would freeze. Called CSR and they had me do a hard reset (Unplug)
    Then the receiver seemed to work without a problem. Any other suggestions on this problem?

    2 - I was scheduled to have the Vip211 as the second HD Receiver. Instead the installer brought the Vip411 with him and activated it. Should I call CSR and demand a replacement of the Vip411 with the Vip211?. As I've read that the Vip411 has ben discontinued. What are the major differences? Is it worth replacing the receiver?

    3 - The DVR feature is awesome, I've recorded some programs on HDNet in 1080i format. Is there a way and/or plans that anyone may be aware of in which the Ethernet port can be used to connect to a Home network in order to transfer the recorded programs to a computer for additional storage and recording to DVD?

    And finally. I have a Mitsubishi 65908 (65" HD Rear projection) TV, Using Componet video connection to the Vip622 and the picture is GREAT. This model only has Componet, S-Video, VGA & Composite connections. Is there any real advantage to using the HDMI connection.

    I look forward to sharing more of my experiences and reading more of my new colluges here on the Site.

    E in New Jersey
  6. bthessel

    bthessel AllStar

    Oct 26, 2004
    Had my install on Saturday. The installers did a great job, our only problem was with Dish CSR's for activation. The installer called as soon as he got there because the work order called for a Quad LNB which was not needed but did not include the 1000, even though I had called multiple times before the install to make sure it was right. The installer said he is having a lot of trouble with dish lately about not having the right parts on the work order and when he calls to add the right ones Dish argues with him about what is needed.

    I replaced a 522 with the 622 and had problems with my billing. They kept trying to charge me for the wrong number of recievers, HD fees even though I was getting an HD Gold package, multiple DVR fees even though I only was keeping the 622, etc. I had to call back 3 times to straighten it out before it was right, each CSR told me something different. The installer was great though since he said he would not have me sign anything until the fees were right.

    The installer said he was going to start refusing 622 upgrades unless dish gets it right on the workorder. He said due to the way Dish is writing the workorder he only gets $30 for the work even if it takes him 5-6 hours. Mine took less than an hour but he had been at the previous job all day since the other person had some older recievers that he wanted still to work and Dish did not take any of that into account.
  7. MarkoC

    MarkoC AllStar/Supporter DBSTalk Gold Club

    Apr 5, 2004
    I had the same problem with my install this morning. The work order didn't say anything about a Dish 1000 so the installer didn't have one with him. Basically he put a new switch in for my 622 so both tuners had inputs. Fortunately I already have access to the 110, 119 and 61.5 so I am not missing any programming yet, but when Minneapolis HD locals go live on the 129 they will have to come back out and install the Dish 1000. :(
  8. chrisjs

    chrisjs AllStar

    Feb 8, 2006
    I had my install Sat the 25th. The installer of coarse didn't have a new dish as part of his work order, but fortunatly he had another 500 in his truck. Once the second dish was on the roof he was able to get 129 on that dish with several transponders getting over 80% strength. The hook up was very painless, the biggest problem I had was finding my remote for my second TV to set it to Air instead of Cable to pick up channel 60. My normal antena in the attic is picking up the OTA digitals with no problem (never even opened the attick up) . In fact I will cancel my local channels now from dish until they have HD supported here in the PDX area. So far no dropouts on 129 and have been watching Rave for much of the weekend. This was my first expeirence with HD and am now hooked. I have been borrowing a projector waiting to get a 1080p tv. For a $1000 projector I am amazed at the difference between HD and SD. I am seriously thinking of buying one now while waiting for the 1080ps to come out this summer.

    My wife doesn't understand why I spent the whole weekend in front of the TV especially when I was watching the Africa channel and elephants taking dumps and then exploring dung beatles. Although when the olympic credits where running and they were showing the mountains and sites around Torino I was happy with my new toy:hurah:
  9. hankmack

    hankmack Legend

    Feb 8, 2006
    Install scheduled tommorow "8-12". I got a confirmation call. She asked if we had a two story house (yes) and what the cross street was. I asked it the installers work in rain, Reply, "I don't know what they do". Figured there was no reason to expect any kind of knowlegible answer about what was on the work order. So we will see.
  10. bavaria72

    bavaria72 I am one too! DBSTalk Gold Club

    Jun 10, 2004
    Alright!!! There was a wonderful box from E* waiting for me when I got home today!!!! Sure is a pretty thing this 622!! Can't hook it up tonight because the kids are watching all of the Sunday shows on my 942 right now. Probably hook it up tomorrow and see what I can get. Also received an empty box for the old 301 to send back. Going to have to do some major receiver shuffling /addition cabling this weekend! Installer is suppose to be here this Sunday between 8 to 12. Hopefully all he will need to do is add a DPP44 switch. :D :D
  11. TOAST

    TOAST Mentor

    Feb 8, 2006
    ITS UP AND RUNNING! Just got my 2ed dish up for 61.5 , had to pick up lnb from ups today(2/27)installer did not have one on (2/22) finshed install my self. love this new 622, sd is not as good as my 510 but i can live with that. all in all i give the 622 a 9.5 out of 10, dish csr about 3 out of 10. Also have better singal on 61.5 then 110,119. can this be from using a dish 500 for 61.5 instead of dish 300?
  12. Error_message

    Error_message New Member

    Feb 11, 2006

    I got the dreaded call from the Installer today they rescheduled me for 3/14/2006
    I have had the receiver since 2/14/06 it was delivered by UPS. I placed the order
    2/03/2006. Now it’s back to waiting. There excuse was they are just too busy.
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