Power-On Default Channel 104

Discussion in 'Hopper System Support Forum' started by DavidPJ, May 31, 2015.

  1. patmurphey

    patmurphey Godfather

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    Dec 21, 2006
    It does not power off, it goes into standby. You have to pull the plug for "power off", hence my question.
     
  2. James Long

    James Long Ready for Uplink! Staff Member Super Moderator

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    Michiana
    Many people refer to standby as power off. I believe the person you asked your question of was using the terms interchangeably.

    (The receiver has an on/standby button ... but not on is typically considered off.)
     
    1 person likes this.
  3. DavidPJ

    DavidPJ New Member

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    Apr 14, 2015
    That's correct. I was referring to the Hopper going into standby mode, not actually physically removing power.

    Now that we've used the Hopper more, the power-up auto tune feature is working a little better, but still sometimes will turn on with channel 104 which we never watch, I would like to see the Hopper either power up with the last channel viewed or give an option to set the power on channel. Either way is good for me and much preferred over the current method which has been totally unpredictable.
     
  4. patmurphey

    patmurphey Godfather

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    Dec 21, 2006
    Only responded to this...
     
  5. SeaBeagle

    SeaBeagle Legend

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    May 7, 2006
    My Hopper starts up with the last channel viewed. I never look at any of the shopping channels that is why I never see that channel when the Hopper Is first on.


    Sent from my iPad 4 128GB using DBSTalk mobile app
     
  6. Lucyr2

    Lucyr2 New Member

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    Jun 19, 2015
    Oregon
    I concur. During hockey season, I was on 159 all the time. Now NASCAR is on, and I don't want to watch that channel at ALL! Not a feature at all.
     
  7. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Kittrell, NC
    I suspect, and I have no inside info to guide me, this is an attempt to rectify one of the unintended consequences of some overnight timers or channels.

    IF you leave your receiver on a sports channel that has a blacked out event playing the next day... you wake to an error message OR tuned to channel 101. IF you set timers to record (or were watching) a PPV channel OR one of those Dish-pushed timers fires, you could also wake up to channel 101.

    Customers complain to waking up to channel 101... but the last-tuned channel is already lost anyway... so this feature is likely meant to be a "fix" of sorts for those scenarios... to try and tune to a most-watched channel for you instead of leaving on an unintended home channel after other stuff over night.
     
  8. harsh

    harsh Beware the Attack Basset

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    Salem, OR
    The Hopper typically remembers the four most recent channels so that argument is surely stillborn.

    Firing a recording timer should always change the channel back after it is done. OTOH, an Autotune timer should not. How it should work is pretty straightforward.
     
  9. SeaBeagle

    SeaBeagle Legend

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    May 7, 2006
    What software version is this happening on? Since my Hopper is starting after being turned off on the last channel I looked at and boots up to that channel when turned on again maybe I have an older software version.


    Sent from my iPad 4 128GB using DBSTalk mobile app
     
  10. BillJ

    BillJ Icon

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    May 5, 2005
    This is getting really annoying. Every day it's a different channel when I wake up my Hoppers. Sometimes it isn't even a channel I watched the day before. I want the last channel I viewed usually. Dish should undo this non-improvement.
     
    1 person likes this.
  11. dfhbac0

    dfhbac0 New Member

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    Sep 23, 2015
    Austin, TX
    I have exactly the same problem. I curse every time I turn the Hopper. An awful user experience. They should provide choices such as:
    • Last Channel
    • Most frequent channel
    • Specific channel number
     
    salyavin likes this.
  12. SeaBeagle

    SeaBeagle Legend

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    Mine boots up to The Weather Channel. This is fine because that is the first channel I switch to anyway.


    Sent from my iPad 4 128GB using DBSTalk mobile application.
     
  13. Blowgun

    Blowgun DHMO User

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    May 23, 2008
    Western Arc
    Mine mostly defaults to CBS even though the most watched channel is from an OTA station. I guess it doesn't understand OTA and defaults there instead. Sometimes I can use the RECALL button to switch back, while other times the last channel used doesn't show up in one of the four slots. As mentioned in the beginning of this thread, DISH admits the feature is broken.

    Supposedly the feedback that DISH was seeking was to determine whether the receiver was properly changing to a regularly watch channel, not whether the feature was useful. I find no redeeming value for this feature and the time spent creating it could have been used more wisely fixing something important, like not crashing when you set the timer priority to fast, or remembering that a folder was set to a timer, or fixing something simple like removing the overlapping line from the program description after pressing Page Down in EPG Info screen. Or, anything that needs fixing.
     
  14. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Northern...
    Here's what happens to me because of this "feature."

    During the day we listen to music, either Dish CD or SiriusXM, but usually turn it off by 2 pm. But we have a problem in that when late afternoon gusty winds come up, we sometimes intermittently lose 119°. What the "feature" means is that the default channel when I turn it on for evening watching frequently gives me an signal loss error message.

    Much like the complaints about Windows 10, the more the company controls with no way to turn off the default, the more problems and complaints will result. Yes, I can work around it but it's just another one of those ideas that probably came from some meeting and while it's not a problem for 70% of the customers, it will always be a problem for 30%.

    But this is the 21st Century and "the customer is always right" was so 19th Century.
     
  15. Blowgun

    Blowgun DHMO User

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    May 23, 2008
    Western Arc
    All gimmicky "features" should have an option in setting so they can be completely disabled. Having options are a good thing for the customer, and a bad thing for the company. That's another 21th century thing.
     
  16. James Long

    James Long Ready for Uplink! Staff Member Super Moderator

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    It would be a good idea to fix that problem.
     
  17. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Northern...
    Our redwood trees have grown into a problem since this picture was taken:

    [​IMG]

    I can't get the field techs to do what's necessary and I'm just too old to be crawling around on a roof up three stories. When we got our Hopper setup I tried to get a third dish but nobody would even talk about it.

    The installer did what he could with the two dishes, but at times wind gusts cover either 119° or 129° or both. I have switches galore and all, but can't seem to get someone to bring a third dish and install it. I figure by the time my 24 month commitment expires I'll just stream everything. Or ...GASP... add Comcast Xfinity TV to our internet service.
     
  18. mrbi11

    mrbi11 New Member

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    Dec 20, 2015
    First, the response to this has been unanimous, as has been the desired behavior, which is "dont change the channel"

    Second, the worakarounds are NOT trrivial nor workable. I dont want my tv to turn on on some timer, and if I did, I would not want it turning on to some specific channel, rather I'd like it to remain on the channel i last set.

    Nor is it trivial to re-find the last channel with 1000 channels. When I'm watching a show, I dont memorize the channel. If I turn it off to answer the phone, then turn it back on, by the time I searched a thousand channels to find the one i was watching the show could be over.

    There is actual science to human interfaces, and when you leave programming to teenagers who always have a great idea starting with "wouldnt it be cool if...." NO, it would not be cool if.... People ALWAYS want to be in control of their devices, whether its a microwave or a TV. The most universally requested feature ever, and studies show it is actually the most universally accepted feature, is that every device remember the last thing you set it to do.

    So instead, dish spent thousands of programmer hours and customer service hours annoying its customers, instead of simply leaving the channel the way the user set it. Not good business.

    If I were Dish, and a distant third in customer satisfaction, I would not be posting "yes its a bad feature nobody ever wanted but its not that hard to get around". I'd be posting "Thanks for bringing this to our attention, it only takes 5 minutes for our admittedly challenged programmers to delete it and leave the channel set the way it was and we will get that done TODAY."

    But then I dont like being a distant third at anything.
     
    salyavin likes this.
  19. mrbi11

    mrbi11 New Member

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    Dec 20, 2015
    Just an fyi to everyone who likes a chuckle.

    I tried doing a parental block on the channel it keeps starting with.

    Nope, it bypasses parental controls and tunes the channel.

    Well done!
     
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  20. James Long

    James Long Ready for Uplink! Staff Member Super Moderator

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    Michiana
    I don't turn of the receiver. I let the receiver turn itself off at approximately 1:25am-1:35am (which is another annoying "feature" that DISH has that cannot be adjusted).

    When the phone rings (or I am otherwise interrupted) I press pause, take care of the interruption, then press the pause button again. No memorization or loss of show required (and if I expect the interruption to take a while I can press the record button and record the show in progress until its conclusion).

    It is easy to find recently viewed content. Just press the RECALL button and the last four channels appear. If you were watching a DVR program and tuned away that program will appear in the RECALL list.


    That being said, my Hopper has been acting up lately - the power on channel the last couple of days is one I normally do not watch. I do not know why my receiver is "recommending" it, unless DISH is getting paid to recommend the channel. :)

    I have tuned to that channel within the past month ... but it is not one of my "most watched" channels.

    One final note ... I do not believe DISH technicians have been spending thousands of hours on this feature. If they did, it should work a lot better than it does.
     
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