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PPV Ordering Help

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jeffloby, Oct 14, 2012.

  1. jeffloby

    jeffloby Legend

    181
    0
    Dec 3, 2005
    Knoxville, TN
    I have a HR-24 connected to a Whole Home system. The HD-DVR shows that I am connected to the Internet. I can download a movie but when I go to watch it, it tells me I have to text DirecTV to order or call in because I am not connected to the Internet. I am connected though. Any ideas?
     
  2. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,398
    585
    Dec 2, 2010
    Winters,...
    I'd try to start it anyway when you're ready to watch, and if no soap, call in.
     
  3. Beerstalker

    Beerstalker Hall Of Fame

    3,556
    70
    Feb 9, 2009
    Peoria, IL
    Most likely your account is setup to not allow impulse purchases, or whatever they call it, or it has a really low limit on the amount on money can be charged to PPV on your account over a certain period of time. That means you can't pay for PPV without calling in and talking to someone. If you call DirecTV and explain the situation they should be able to get it fixed.
     

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