i'm recalling this from years of conversation, so all may not be accurate My friend only has SD, no HD. Over the years i bugged her to get tivo because she misses her shows. She has told me she is an old primestar customer and gets free service calls and her equipment is rented and if the lightning fries it they get it all new free. She also gets philly locals as well as east and west coast feeds (i just found this out yesterday) I told her i just saw the announcement that the mpeg2 feeds will all be gone in little while but directv will likely call her with free replacements. She said she may want a dvr but she's worried of losing her primestar status 1. so is it true that she gets free service calls and free equipment for breakdowns? 2. since philly locals are available, will they just shut off the east/west coast and let her have her current equipment or will they upgrade her to mpeg4 and let her keep east west (i assume some primestar agreement let her have all these channels?) 3. if they will just upgrade her standard receivers free, and she decides to pay for a dvr, will that 'unprimestar' her account. For some reason she greatly fears losing that status. I dont know her bill so i dont really know what kind of deal she is getting etc. And will the dvr kick in a commitment (she's not going anywhere though) anything else i should know about the situation...let me know.