Problem/bug Unable to play DVR Events from non-subscribed channels

Discussion in 'Hopper System Support Forum' started by tampa8, Mar 18, 2012.

  1. May 1, 2012 #61 of 101
    P Smith

    P Smith Mr. FixAnything

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    It's not a h2k per se. The numbers came from [embedded] smart card. And its software updating differently by nagrastar, not by dish.
     
  2. May 1, 2012 #62 of 101
    js0873

    js0873 Legend

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    OK, I'll admit I don't understand that. What's does h2k mean? And what's the significance of the software updating differently by nagrastar vs. dish mean?
     
  3. May 1, 2012 #63 of 101
    P Smith

    P Smith Mr. FixAnything

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    h2k = Hopper 2000 = XiP813 or any name you'll see in the forum's posts

    it's two different companies:
    first is solely owning the card and its content and has exclusive control of it
    second is making FW for receivers and provide protected content (video/audio/open tv, etc)
     
  4. May 18, 2012 #64 of 101
    fredpb

    fredpb Mentor

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    I have had this problem since I got my Hopper.

    The only "workaround" is for newly recorded problems, like during a "free weekend". Just play the show momentarily before you lose subscription. It will play after that.
     
  5. May 20, 2012 #65 of 101
    js0873

    js0873 Legend

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    Hmm. I too have had the same problem since day 1, but that's not what I found. As a problem determination test I had a CSR add Showtime. Then I was able to watch a previously recorded program from Showtime. Then he removed my subscription and I could no longer play it. Now maybe I could if I recorded a new program and then watched the recording while under the subscription before it was removed, but it sure didn't allow me to keep watching my old one recordings. I sure they get this fixed sometime soon.
     
  6. May 20, 2012 #66 of 101
    satcrazy

    satcrazy Icon

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    Great...
    maybe p smith is right.

    DRM in stream.

    It's in just about everything now.
     
  7. May 27, 2012 #67 of 101
    3HaloODST

    3HaloODST Godfather

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    I have been having this issue on MAVTV recordings and they suddenly work during the free preview of MAVTV.
     
  8. May 29, 2012 #68 of 101
    tcatdbs

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    Is this a problem with programs recorded to internal drive? I have 3 free months of all movie channels and don't want to go mad recording a bunch, if they're just going to be void after I drop them all.
     
  9. May 30, 2012 #69 of 101
    js0873

    js0873 Legend

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    Yes, it applies to internal as well as external drives. So the possibility that you won't be able to watch recordings after 3 months exists, but nothing here is definite. Hopefully they fix the problem by then.
     
  10. Jun 12, 2012 #70 of 101
    zer0cool

    zer0cool Godfather

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    So, I had several movies recorded on my 922 that I moved to my EHD before making the jump to the Hopper.
    Now that Summer has rolled into view, I've had a bit of time to try and watch some of them. Most play from the EHD without a hitch. One or two will go from start to finish in seconds (black screen, then "Playback Finished").
    The ones that bother me the most though are the ones that give an error screen saying the program is "Not available for viewing in your region".
    WTF? My "region" hasn't changed. My programming package hasn't changed (AEP). Just my receivers have changed. All these movies were recorded from a premium channel (HBOI, STARZ, SHO, etc.).
     
  11. Jun 12, 2012 #71 of 101
    Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Threads merged.
     
  12. Jun 13, 2012 #72 of 101
    zer0cool

    zer0cool Godfather

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    My subs have not changed. The problems i'm having are for shows recorded off a channel I'm still subscribed to.
    and on a lighter note, will my recordings of Mad Men and Breaking Bad stop being viewable when Dish dumps AMC next month?
     
  13. Jun 13, 2012 #73 of 101
    patmurphey

    patmurphey Godfather

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    A great question for DIRT to investigate and resolve. :D
     
  14. Jun 13, 2012 #74 of 101
    koralis

    koralis Godfather

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    Yeah, probably depends on the program settings itself. If there's an expiration time, it gets validated if a current subscriber to the channel (regardless of when recorded). If not a current subscriber on an expired stream it fails.

    For streams without that DRM it doesn't matter.
     
  15. Jun 13, 2012 #75 of 101
    Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    I merged with this thread because it sounds like a symptom of the same problem... there appears to be something going on with DRM (based on the discussions here)... so while it is mostly showing up with people who recorded something and have since dropped the channel... it would appear that doesn't have to be the full criteria to break playback on some recordings.

    At this point it still appears to be unintentional, though, as opposed to intended restrictions.
     
  16. Jun 14, 2012 #76 of 101
    zer0cool

    zer0cool Godfather

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    No problem with the merge Stewart, just wanted to make sure that point didn't get lost in the discussion.
     
  17. Jun 14, 2012 #77 of 101
    MrC

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    I've found about 30% or so of my transfers from either a 922 or 722 to EHDD are now unplayable. I get a black screen when attempting playback, and there is an 004 error when viewing info.
     
  18. Jun 26, 2012 #78 of 101
    P Smith

    P Smith Mr. FixAnything

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    Just came to other h2k and find your number is wrong (mistyped ?) : it should be DNASP 552 DshN06.
     
  19. Jun 26, 2012 #79 of 101
    js0873

    js0873 Legend

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    You are correct.
     
  20. Jun 27, 2012 #80 of 101
    js0873

    js0873 Legend

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    Does anyone know if the latest software, S2.13, fixes this non-playable DVR recordings problem?
     

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