Problem with Whole Home and Internet

Discussion in 'DIRECTV Connected Home' started by hdwannabee, Jun 19, 2012.

  1. hdwannabee

    hdwannabee Cool Member

    Jul 15, 2008
    Well, I still have no resolution to this problem. I have the cck disconnected except when I want to download a movie. To download a movie, I connect the cck to the router via Ethernet, download and watch the movie, and then disconnect the Ethernet. Usually, I have to reboot several boxes to get whole home to work again.
    I think I will call me ISP (Entouch), just in case they have heard of such a problem. I am eve considering changing ISPs, but I cringe at having to change my email address.
  2. employee3

    employee3 Legend

    Aug 15, 2006
    I have a "similar" issue in that internet connectivity negatively affects whole home connectivity. I've been having internet issues (finally fixed) and whenever the internet would go down the HR34 would not be able to see the HR24's programming but they could see the HR34.

    My HR34 is connected to all the other receivers over SWM and then connected to the home network/internet via Ethernet so that it is the "router" between the SWM network and home network. BTW all the other receivers can get to the internet at all times.

    A reboot is necessary to get the HR34 to see all the other receivers.

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