Hi all. First-time, poster, so go easy on me. Thanks. My setup - I've had D* since June 30. I have 2 HR24-500's ("Living Room" and "Office") and an H24-100 ("Bedroom"). I have the SWM-8 port hub, and a DECA unit connected in the basement to a Linksys router. A couple of days ago, we downloaded a movie on the "Living Room" unit via Showtime VOD. We attempted playback on Friday night, and it played for less than a minute, and just vanished. When we hit "List" on the remote, it appeared that all DVR'd shows were gone. The list was empty. I went downstairs and powered up both DVR's - the lists were still there. However, the only machine that was acting properly was the Living Room DVR with the VOD movie on it. We reset the bedroom box, and hit "List" and ended up in an endless loop of it trying to rebuild the playlist. In the background, I could now see the titles, but there was no way to access them. I could not play, or resume, or even scroll down the list. Same thing with the Office DVR. I took Merg's advice from another thread. I reset all 3 boxes, and unplugged them, plus the SWM, plus the DECA, plus my Linksys switch. I plugged them in one by one - first the Linksys, then the DECA, then the SWM, then all three boxes. This continued for hours. I called D* customer service, and they had no clue. They set up an installer to come out, but not until August 8. So I figured since the VOD started it all, I would delete the movie and see what happened. Sure enough, once it was gone, and all three boxes were reset again, everything went back to working. To see if it was an issue, I did another VOD movie on the Office DVR, and sure enough, the Bedroom and Living Room playlists both wigged out and were not functional. So my question is, shouldn't the VOD work seemlessly with the whole-home DVR? Any thoughts or suggestions from anyone? Sorry for the long post!