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Program guide not updating

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by nn8l, Jul 26, 2008.

  1. nn8l

    nn8l Legend

    195
    0
    Sep 7, 2007
    The program guide on my HR20-700 is only showing for a few hours in advance. After that some shows are there, but many say 'Upcoming: Title not available'. My wife bumped the power today and the unit reset (I since bought a ups and its charging before plugging the dvr's in) but should that cause this problem or do I have something else going on? I haven't had this happen before when losing power due to a storm or whatever. My todo list still shows programs in advance and when I do a search everything seems to be ok. The guide is just missing almost everything. Any ideas anyone?

    Edited to add that I do have a Seagate 750gig external drive connected through eSata.

    Thanks.
     
  2. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

    10,839
    0
    Oct 20, 2006
    Reboot the unit again and it should start updating the guide.
     
  3. rotohead

    rotohead Legend

    237
    5
    Nov 28, 2007
    Reno, NV

    I have found that may not always fix the problem. I've had this problem recently and the only way I got it fixed was to do a re-boot procedure I found on this forum, which is, do a inital re-boot, then after it's running again within a very short period of time (I used less then 30 seconds) re-boot again a second time. This worked for me and I have yet to see the 'To Be Announced' or 'Title unavailabe' in the giude since. Good luck.
     
  4. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

    10,839
    0
    Oct 20, 2006
    Yes if you reboot two times in less then 30 minutes it will flush your cached guide and start rebuilding it.
     

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