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Program guide not updating

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by nn8l, Jul 26, 2008.

  1. nn8l

    nn8l Legend

    Sep 7, 2007
    The program guide on my HR20-700 is only showing for a few hours in advance. After that some shows are there, but many say 'Upcoming: Title not available'. My wife bumped the power today and the unit reset (I since bought a ups and its charging before plugging the dvr's in) but should that cause this problem or do I have something else going on? I haven't had this happen before when losing power due to a storm or whatever. My todo list still shows programs in advance and when I do a search everything seems to be ok. The guide is just missing almost everything. Any ideas anyone?

    Edited to add that I do have a Seagate 750gig external drive connected through eSata.

  2. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

    Oct 20, 2006
    Reboot the unit again and it should start updating the guide.
  3. rotohead

    rotohead Legend

    Nov 28, 2007
    Reno, NV

    I have found that may not always fix the problem. I've had this problem recently and the only way I got it fixed was to do a re-boot procedure I found on this forum, which is, do a inital re-boot, then after it's running again within a very short period of time (I used less then 30 seconds) re-boot again a second time. This worked for me and I have yet to see the 'To Be Announced' or 'Title unavailabe' in the giude since. Good luck.
  4. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

    Oct 20, 2006
    Yes if you reboot two times in less then 30 minutes it will flush your cached guide and start rebuilding it.

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