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Program Guide Not Working

Discussion in 'DIRECTV Tips and Resources' started by Bellagio917, Jan 1, 2009.

  1. Bellagio917

    Bellagio917 New Member

    3
    0
    May 31, 2006
    My rec'vrs:

    HIRD-B2
    HIRD-D1

    My program guide no longer lists the upcoming programs in blocks. I have unplugged the rec'vrs and it still lists everything as an all day program, if that makes sense. For example, I want to find out what is on at 10:00 pm on channel 356 MSNBC. Thats not an option because the guide tells me that whatever is showing currently is playing all day. It's driving me crazy. I called Directv and they couldn't figure anything out. They want to send a tech. I thought I would check here first. I've never seen you all NOT be able to fix a problem.

    Thanks in advance for any help you can give me.
    Sherry
     
  2. Greg Alsobrook

    Greg Alsobrook Lifetime Achiever

    10,453
    0
    Apr 1, 2007
    Try doing two menu resets in a row. Hit Menu>Parental Fav's & Setup>System Setup>Reset>Reboot Receiver. As soon as the first one finishes, then do another one. They will take about 7 minutes each. This will flush your guide cache.

    Also, what do your signal strengths look like? You can check this in Menu>Parental Fav's & Setup>Sat & Ant>View Signal Strength.

    Here is a template... Fill in the #'s....

    Satellite transponders (32 total at 101º) (4,12,18,20,26, and 28 are spotbeams)
    1-8 # # # # # # # #
    9-16 # # # # # # # #
    17-24 # # # # # # # #
    25-32 # # # # # # # #

    Satellite transponders (3 total at 110º)(No spotbeams)
    1-8 NA NA NA NA NA NA NA #
    9-16 NA # NA # NA NA NA NA

    Satellite transponders (11 total at 119º)(25, 29, 31 are spotbeams)
    17-24 NA NA NA NA NA # # #
    25-32 # # # # # # # #

    Satellite transponders (14 total at 99º(c))
    1-8 # # # # # # # #
    9-16 # # # # # # NA NA
    17-24 NA NA NA NA NA NA NA NA

    Satellite transponders (6 total at 99º(s))(All are spotbeams)
    1-8 # # # # # # NA NA
    9-16 NA NA NA NA NA NA # #
    17-24 # # # # # # # #
    [Note: these can be very slow to appear]

    Satellite transponders (16 total at 103º(s))(All are spotbeams)
    1-8 # # # # # # NA NA
    9-16 NA NA NA NA NA NA # #
    17-24 # # # # # # # #
    [Note, these can be very slow to appear]

    Satellite transponders (14 total at 103º(c))
    1-8 # # # # # # # #
    9-16 # # # # # # NA NA
    17-24 NA NA NA NA NA NA NA NA
     
  3. jdspencer

    jdspencer Hall Of Fame

    6,646
    14
    Nov 7, 2003
    Aren't those receivers a little on the old side?
    Not that doesn't reduce the problem. :)
     
  4. Bellagio917

    Bellagio917 New Member

    3
    0
    May 31, 2006
     
  5. Bellagio917

    Bellagio917 New Member

    3
    0
    May 31, 2006
    :sure:

    Yes, and they have worked just fine, thanks. :)
    Sherry
     

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