Programming from the web

I have an HR44 and I have gone on the DTV web site to schedule recordings when I am away. As far as I know this has always worked but between 2/5 and 2/17 I scheduled four different series. In each case I got a confirming email but NONE of the series were actually scheduled. I didn't have the current show and the series were not in the Series Manager.

As far as I know my internet connection was up the whole time. Certainly it was up when I returned and I received no emails indicating it was down as I have from time-to-time in the past.

Does anybody have any idea what might have happened and is there a way to prevent that going forward?

 

Lots of views but no replies so I broke down and called DTV. It turns out when you use their web page to schedule a program it goes out via the internet, not the sat. I turn my router off when I leave VA, that explains why programming from the web site doesn't work! Next time I will leave the router on and test it from PA. It should work.