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Protection Plan Cost Increase

Discussion in 'DIRECTV General Discussion' started by txfeinbergs, Aug 15, 2012.

  1. n3vino

    n3vino Godfather

    Oct 2, 2011
    It looks like when my contract is up, in a year, I should be able to upgrade from an H25 to an HRxx without paying any money upfront. But I guess that would lock me in for another two years contract. I already have MRV with swm. I don't know what I'm going to do since Sinclair Broadcasting contract will eventually come up and they have all providers by the yang yang since they own local affiliates all over the U.S. I may want to go over the air, but we shall see.
  2. dpeters11

    dpeters11 Hall Of Fame

    May 30, 2007
    It could come up soon. Not saying that the contract terms are similar, but in 2009, they signed an agreement with DirecTV on May 26, and with Dish on the 29th. Of course it's completely possible that DirecTV's contract covers more years. Before 2009, they signed a deal in April 2005 with DirecTV.

    But, Dish was able to sign a deal with Sinclair, so I would be surprised if DirecTV will have an issue.
  3. Dr_J

    Dr_J Icon

    Apr 15, 2007
    The fine print in this link says: "**All DIRECTV offers require 24-month agreement. Offer ends 4/3/13." Why would this end on 4/3/13?
  4. 242424

    242424 AllStar

    Mar 22, 2012
    This increase means I'll be saving $5.99
  5. hdtvfan0001

    hdtvfan0001 Well-Known Member

    Jul 28, 2004
    I smell what you're cookin' ;):D
  6. lesz

    lesz Legend

    Aug 3, 2010
    To me, the idea of paying $2/month more or of even having the protection plan at all would be a lot more compelling it the "no cost upgrade" meant that I could replace, say, an HR 21 with an HR 24 or even if I could be guaranteed that, if my HR24 died, it would be replaced with another HR24. As it is, it is still the case that, if my HR24 dies, it could still be replaced with an HR21. And it also would seem to mean that, over a 2 year period, those with the protection plan will paying an extra $48 to possibly get, say, an HD receiver replaced with a an HD DVR at what might be a slight reduction in what would be the cost without the protection plan, but that won't necessarily even be the case because many are routinely offered free DVR upgrades anyway.

    It would appear to me that the "revised" protection plan costs and details are merely a way to increase the already high profit margin that DIRECTV realizes from the protection plan with the added bonus to DIRECTV of adding another way to lock customers into a new 24 month contract.
  7. WestDC

    WestDC Well-Known Member

    Feb 9, 2008
    Easy answer-
    When you lose 52,000 customers (they) have to make up the revenue loss!

    looks like a $72 a years saving if dropped -is a no brainer.
  8. Blurayfan

    Blurayfan Hall Of Fame

    Nov 16, 2005
    The protection plan reps state the policy on replacements is an HR24 or HR34 will be replaced with the same model.
  9. TBlazer07

    TBlazer07 Large Member DBSTalk Club

    Feb 5, 2009
    LOL .... maybe $109+ for me. My receivers are all owned so I need to keep the PP. We still have the "annual February increase" to look forward to.

    I guess they will blame this increase on the high cost of corn due to the drought. :lol:
  10. lesz

    lesz Legend

    Aug 3, 2010
    But I've seen multiple reports on this board from people who say that they had HR24s that were replaced with other older DVRs. I think that those who followed up generally eventually got an HR24, but they had to work to make that happen.

    Actually, I don't mind, at all, seeing DIRECTV increase the protection plan charge. Nobody is twisting my arm and forcing me to sign up for it. I've never had it in the past, and I never will have it. DIRECTV has a responsibility to make its bottom line as positive as it can, and I'd rather see them increase the charges for for something that is a true option than to increase the cost of programming packages (more than they already do) or monthly charges for something like the DVR fee, which I can't opt out of without impacting the level of service that I'm getting from DIRECTV.
  11. RAD

    RAD Well-Known Member

    Aug 5, 2002
    I don't recall seeing any posts like that and I'm on here a lot. I've had a couple HR24's replace, one just last week, and I've always gotten another HR24.
  12. hasan

    hasan Well-Known Member

    Sep 22, 2006
    Ogden, IA
    Thanks for the info. So, if one already has an HD-DVR, and they are all considered "equivalent", then the only free upgrade is to an HMC. If true, that would be fine. If I understand you correctly, since I've had the PP so long, I should qualify for a free HR34? If not, then waiting another two years, would I then qualify for a free HR34?

    If not, then what upgrade path is there for me that is free?

    It appears from your description that the only "upgrade" once one has an HD-DVR is the HMC (currently the HR34). If it is free, I'm preparing my crow in anticipation.:)
  13. Chris Blount

    Chris Blount Creator of DBSTalk Staff Member Administrator DBSTalk Gold Club

    Jun 22, 2001
    They are giving me price protection. Charging me the $7.99 but rebating me $2. For how long? I don't know.

    I'm keep the plan regardless. Just a few months ago they replaced one of my my owned receivers for free without extending my contract.
  14. RAD

    RAD Well-Known Member

    Aug 5, 2002
    My letter said the October bill would have the date on it.
  15. codespy

    codespy So much for the 2017 season!! <Crying> DBSTalk Club

    Mar 29, 2006
    LOL. I was thinking more like Chevette (HR21, 22, 23) vs. Corvette (HR24).

    Regardless, with 12 receivers I probably will keep it for awhile. Shipping is always paid for too.
  16. Shades228

    Shades228 DaBears

    Mar 18, 2008
    Adding another room would also be an upgrade.
  17. hasan

    hasan Well-Known Member

    Sep 22, 2006
    Ogden, IA
    Just to make sure I have this right:

    For an existing customer who has an HD DVR, and has had the PP for 2 years or more, the HMC/HR34 would be a free upgrade. Similarly adding another room of HD-DVR or would it just be another room of HD receiver (non-DVR), be the upgrade.

    If either or both of these are accurate, then I was jaded by prior offers, and in fact wrong about the nature of the offer.

    The next test, of course, will be to call and put this information to the test.

    I plan on replacing my aging HR20-700 with an HR34. I'm fully SWiM/DECA and internet connected, so all I need is the box (don't really need the CCK either as the HR34 will be located all off two feet from my router.

    I wonder if they will come out and do the install, or just ship me the box? Either would be fine with me.
  18. The Merg

    The Merg 1*

    Jun 24, 2007
    Northern VA
    I hadn't heard of anyone having a HR24 replaced with anything but a HR24. Like there was for the HR20 (OTA), when replacing a HR24 there is a flag for the CSR that can be checked so that the replacement will be a HR24.

    - Merg
  19. Shades228

    Shades228 DaBears

    Mar 18, 2008
    I never said that going from an HD DVR to a HMC would be free you're taking some liberal inferring of what I've said and the offer saying there is a free upgrade. I stated that DIRECTV considers an upgrade going to another type of receiver. I then stated that adding another room of service also constitutes an upgrade. I also stated that the details of this upgrade are not available at this time.

    The details of this upgrade and what is, and isn't, eligible for have not been released publicly at this point. When the service changes in October more information will be forth coming at that time.

    Unlike OTA there is not an option that an agent has to do anything with. The 24 series get priority to be replacements for the same kind. However if the warehouse is out they will ship another model and a DECA if needed. H25's follow the same rule. So the possibility of getting another receiver does exist it is however unlikely unless in an extreme situation. Having Protection Plan or not does not change this.
  20. NR4P

    NR4P Dad

    Jan 15, 2007
    Sunny Florida
    I'll have to evaluate keeping the PP in October. Make that November after Hurricane season.

    Given that I have an HR34, HR24's and a H25, I wonder what upgrade I would be entitled to?

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