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Protection Plan Cost Increase

Discussion in 'DIRECTV General Discussion' started by txfeinbergs, Aug 15, 2012.

  1. Shades228

    Shades228 DaBears

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    Until your first 12 months are up due to the fact you would be penalized if you canceled.
     
  2. hasan

    hasan Well-Known Member

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    Well, if that's not the case, then there is no "free upgrade" path for HD-DVR users, except adding a room, and that's much more an expansion than an upgrade. Now that I think about it, we will have to wait and see what the offer is, as everything now is speculation, except for those who have received the notice (and why they received it and no one else did, and why it relates to October, etc.)

    More communication issues? A non-notice notice? Since i haven't seen it, or seen it fully quoted, I'm going to avoid this entire discussion, as anyone can add to or subtract from the so-called offer at will, to make it appear whatever their investment or disappointment might be.

    More fodder for idle speculation. Let's hope the news is better than last time.:)
     
  3. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    The protection plan is fundamentally....insurance.

    I've had it for years, and it has paid for itself and then some (1 HD DVR replacement, 1 Dish LNB replacement, etc.) - no cost.

    With all owned hardware here...it's a no brainer to assure replacement of any failed equipment. For lease customers, it's also peace of mind for equipment service of a comparable similar nature.

    There are people who fail to have insurance for various things...and they run the risk of paying for it when something goes wrong. That the choice people just need to make in this case - what happens when something happens?

    I'd rather know I'm protected, but that's an individual choice.
     
  4. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    +1......Like any type of insurance it's better to have it and not need it than to need it and not have it.
     
  5. raott

    raott Hall Of Fame

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    No, it's not. Since many of the things the protection plan provides D* has a history of doing for free. (ie waiving service call and waiving shipping). I've had a couple of service calls and had some receivers replaced and not once (without asking) have I paid for either. I have about $1000 more in my pocket right now for not having the protection plan.
     
  6. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    I guess you missed post #43.
     
  7. NR4P

    NR4P Dad

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    Every year we see the programming cost increases and other increases such DVR fees without any increase in service or value.

    But at least with the PP increase, there appears to be some other value coming along with it. When the final terms come out later on, we may find the $2 is a good value. Time will tell.
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    Can't, the 21s have smaller, 320GB, HDDs than the 22s, 500GBs, do. Can't consider going to a smaller HDD an upgrade. Of course, I'm using logic here...

    Rich
     
  9. Rich

    Rich DBSTalk Club DBSTalk Club

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    So, if I have all 24s, what would I get? I don't want a 34.

    By the way, have I ever told you what I think of D*'s "functionally equivalent" opinion?

    Rich
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    Part of my argument. That phrase is just obnoxious.

    Rich
     
  11. Shades228

    Shades228 DaBears

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    The update is impacting a specific market and so people in that market will get the updates throughout the next month. Eventually it will roll out to more markets and more communications will go out.

    Yes I've seen your oppinion on it before and can understand it. For the 1% who truly care about such things it's not customer friendly. For the 99% who don't it's fine and the reduced costs help keep it that way.
     
  12. bwaldron

    bwaldron Impossible Dreamer

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    Some of those 99% would care if they knew that there were in fact models that perform better than others
     
  13. wingrider01

    wingrider01 Hall Of Fame

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    A "history of doing it free" is not a promise, unless you can say 100 percent that it is always free for everybody then it is speculation on your part.

    Besides the cost is minimal, just one less drink out or one less trip to a fast food joint to pay for it. I keep it for the simple reason it works for me, mileage may very for other people. In the end it is personal choice.

    Yes it is the same as insurance, not sure why you think it is not. I pay auto insurance hoping to never have to use it, but it is there when I need it, I pay for the PP and hope I never have to use it, but it is there whenre I need it and I don;t have to play russian csr on the phone trying to get someone to offer me the repairs and truck roll for free.
     
  14. Rich

    Rich DBSTalk Club DBSTalk Club

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    Gotta say thanx. That's the first intelligent defense of that hideously misleading phrase that I've ever read. Well said.

    Rich
     
  15. cyfman

    cyfman AllStar

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    I've had the PP since I moved to "D" and don't mind the increase. Where I live in East TX. it's nice to have it with all the lightning and thunder storms we get through out the year.

    I wouldn't mind maybe updating a couple of boxes for free if possible.Right now I have 1 HD/DVR-1 SD/DVR and 2 SD boxes.
     
  16. Rich

    Rich DBSTalk Club DBSTalk Club

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    I think D* thinks if that phrase gets repeated enough it will become true. Could be true, get rid of the 21 series and it would be true. The difference in speed between the 20-700s (if you can find one that works properly) and the 24s is very noticeable, that's the big exception. The 20-100s, I won't comment on.

    Rich
     
  17. raott

    raott Hall Of Fame

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    I never said it wasn't insurance. I was talking about the assertion that it is always better to have it and not need it.

    I can make (and many others have made) a strong case that it is an utter waste of money for anyone who doesn't own a receiver.
     
  18. Rich

    Rich DBSTalk Club DBSTalk Club

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    Ah, but for those of us that do own HRs it is absolutely necessary, much more than the Premiere movie package that I use just for scripted shows.

    Rich
     
  19. mark40511

    mark40511 Legend

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    Not necessarily arm twisting - but when one of the DECA's went out on my whole home, the CSR said it would be a 49.95 charge for someone to come out instead of just sending me a new DECA for the HR21 - so I signed up for the protection plan to avoid that charge and the CSR said that I had to keep the protection plan for (I can't remember) how many months, or there would be a fee to cancel it
     
  20. wingrider01

    wingrider01 Hall Of Fame

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    Even if I did not own the recievers I would keep it - personal reasons, I don't do steep peaked roofs and I can let the tech work on the issue while I make money on billable hours work.

    5.99 or 7.99 a month is minimal, one less drink out with friends or one less lunch out covers it for a couple of months

    It boils down to personal choice and that is the final decision
     

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