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Protection Plan Cost Increase

Discussion in 'DIRECTV General Discussion' started by txfeinbergs, Aug 15, 2012.

  1. wingrider01

    wingrider01 Hall Of Fame

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    or like some of us, we own our equipment whcih makes it the best thing since sliced bread
     
  2. Bill Broderick

    Bill Broderick Icon

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    Yeah. That's why I wrote "I also understand that there are people who are taking a bigger risk with their equipment because it is owned. But, given that I paid a total of $179 for all three of my HD DVR's, I don't think that there would have been any logical reason for me to want to own my receivers and take that chance."
     
  3. ThomasM

    ThomasM RF Engineer

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    Wow, a hundred bucks a year for a "protection plan". You can get protection plans on refrigerators, flat-screen TV's and other equipment a lot cheaper-and they don't have a $20 S & H option if they break and you request a replacement!!

    I'd just forget it and plan to pay for a service call if something goes wrong-you'll probably come out ahead in the long run.

    And those "upgrade options" are a joke. You can weasel a new receiver out of DirecTV every couple years just because they lock you in for another 2 years when you do. And if the dog eats your remote you go on the web site and get a new one for what the "protection plan" costs for 2 months!
     
  4. RAD

    RAD Well-Known Member

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    Dripping...
    If you have the protection plan there is no $20 S&H charge for a replacement.
     
  5. txfeinbergs

    txfeinbergs Legend

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    Ok, popping this thread back up to the top for an update. After an initial delay (the TX DirecTV Protection plan trial was supposed to go live October 7th) the new trial is now underway as of October 11th. My cost is now showing up as $7.99 a month for the Protection plan - that is the bad news.

    The good news is that I am eligible for a completely free upgrade to the Genie HD-DVR and C-31 Genie Clients as part of the free equipment upgrade every two years. I expected a fight when I called into DirecTV, but the first CSR I got knew about the program as was able to authorize the equipment to ship out. I will just need to mail in my old receivers.

    For those that say the Protection Plan isn't worth it, that might have been true in the past, but this is about $500 worth of equipment I am getting for free. That is a lot of $8 a month protection plan payments (in fact, $8 x 24 months, which is when I would once again be up for a free equipment upgrade is $192, so the new higher priced equipment plan is easily paying for itself and then some).
     
  6. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've seen those posts. They seem to get corrected if...if the person fights back. Who knows how many lemmings get screwed.

    Rich
     
  7. Rich

    Rich DBSTalk Club DBSTalk Club

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    What exactly does that mean? If I add another owned HR, I'm not gonna get recommitted. If I move an HR from one room to another, who's gonna know?

    Rich
     
  8. The Merg

    The Merg 1*

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    It means that if you order an additional receiver/DVR for another room, it is considered an upgrade. So, getting a free upgrade doesn't mean that you need to return any receivers you currently have. You can get the upgrade and add to what you already have.

    - Merg
     
  9. Bambler

    Bambler Legend

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    In my opinion, these "extended warranty" type purchases really don't make much financial sense from the consumer's perspective, but I know there's probably a lot of people (including those in my family) who don't mind purchasing them for that "extra piece of mind" I guess.

    But look at it this way: if you take even half the money you would pay for this recurring protection plan and put it in a simple savings account, I bet you would accrue more than enough funds to cover any unforeseen events necessitating a service call that may or may not occur. With interest no less.
     
  10. raott

    raott Hall Of Fame

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    I think it depends on the product. Here, where the chance of loss is not high and the cost of loss is not very high, it seems very expensive.

    I do have a protection plan for my Iphone. In that case, the chance of loss is much higher (ie easy to drop the phone or for someone to steal it). The cost of the loss is very high as the replacement would be very expensive. In that case (for a fee that is actually less than the PP) it is worth it to me.
     
  11. Rich

    Rich DBSTalk Club DBSTalk Club

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    After I posted about that, it dawned on me what he meant.

    Rich
     
  12. txfeinbergs

    txfeinbergs Legend

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    Yes, but as I stated a few posts above, the every 2 year free equipment upgrade has more than paid for the cost of the protection plan. I just view the protection plan as icing on the cake. I got a $300 HR34, plus 2 Genie Clients at $99 a piece. $0 out of pocket expense.
     
  13. Bambler

    Bambler Legend

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    Yeah, I think it all boils down to your comfort level, risk tolerance and what you may consider a "value." My wife demands we purchase these no matter what it is; I can't convince her otherwise, but then again she pretty much controls the checkbook anyways...
     
  14. Newshawk

    Newshawk Hall Of Fame

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    Broken...
    No they are not. A Pinto is a legacy SD receiver (probably a RCA DRD435RH) while a Lexus is a HD DVR (HR2X). What is a HR34? To me, it's a Rolls Royce or a Lamborghini.
     
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    But they all fit D*'s "functionally equivalent" deception. Put it this way, is the HR24-500 functionally equivalent to a 21-100? Which would you rather have?

    Rich
     
  16. swissin

    swissin AllStar

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    Every year.
     
  17. FriscoJohnny

    FriscoJohnny AllStar

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    Where are you seeing this offer? I am not sure how to check my own eligibility.
     

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