Protection Plan Coverage

Discussion in 'DIRECTV General Discussion' started by mini1, Jun 19, 2014.

  1. acostapimps

    acostapimps Hall Of Famer

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    I just don't find the need to pay PP monthly, totally unnecessary, Even if you call for a replacement or dish alignment or any other issues, CSR would look up your account and offer PP before a drop ship replacement, or service tech appointment, then after all issues is taken care, you can always remove it immediately until the next time you need it.
     
  2. acostapimps

    acostapimps Hall Of Famer

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    Illinois
    If PP was around $2 or $3 then maybe I'll consider paying monthly, But since I never have any issues other than receiver, even then it rarely happens, Paying $8 for service I don't use much is just not a option for me, On the other hand I do pay Comcast for service protection, because internet gets finicky or drops completely once in awhile. But even if I don't pay for SP they don't charge tech visits most times.
     
  3. mrjacobrussell

    mrjacobrussell New Member

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    Oregon
    Equipment Replacement and Repair: At our option, we
    may repair or replace a remote control or receiver by
    utilizing shipping and delivery services at our expense. If
    we determine a replacement receiver is required, we will
    ship a new or refurbished unit with comparable features to
    the location where you receive DIRECTV programming.
    We will also provide for return shipping of the defective
    unit. Should you fail to return the defective unit, charges
    for the unreturned unit will apply

    next...

    http://www.directv.com/dpp_terms/DPP_TermsandConditions_042214.pdf < Standard Protection Plan terms
     
  4. n3vino

    n3vino Godfather

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    Oct 2, 2011
    Leon...
    Not meaning to high jack this thread, but the PP also does not cover a dish re-mount because of a new roof. I'm having a new roof put in on Monday. When I first called, I wanted the dish moved off the roof, since they were going to charge me $50.00 anyway. The tech that came out said he had never done a mount on the woodwork. He went back to the shop to get instructions, and came back with a real big bracket that attaches under the eves on the 2 X 4's. My 2 X 4's are not visible.

    He didn't appear to know what he was doing so I canceled the move, and rescheduled to have the dish mounted when the roof is complete. I didn't feel comfortable letting the roofers put it back on since they offered to do it., I said no. I'll let D* handle it. Now I'm wondering if I should have let the roofers do it, and then call for a re-alignment. I assume a re-alignment is covered by the PP. If it is, then it makes no sense that they don't cover the re-mount because they have to re-align it anyway. It doesn't take that much effort for an experienced tech to mount the dish. Maybe this tech will know how to mount it on the woodwork. Then it will be worth the $50.00. They are calling it an upgrade.

    FYI, I did get an upgrade to a Genie after 18 months on contract. I have a little less than a year left on my new contract. I might consider dropping the PP. Comments please.
     
  5. peds48

    peds48 Genius.

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    Not sure where you are going with this, if I said the same thing. Post counts perhaps.....

    Next....
     
  6. peds48

    peds48 Genius.

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    Have the roofers take the dish down and toss it. just leave the wiring in place. Then when the tech gets there, he will give you a new dish. That is how you get your money's worth
     
  7. mrjacobrussell

    mrjacobrussell New Member

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    If you lease a car you are responsible for some maintenance, Correct?
     
  8. mrjacobrussell

    mrjacobrussell New Member

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    Oregon
    Negotiate cost of a dish install/relocation with CSR or Sup.
    Also if you have roof work done and the tech can tell are supposed to charge you for the Alignment and protection plan wont cover it.
     
  9. peds48

    peds48 Genius.

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    Huh???? Again, post count?

    Next...
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    I recently had a new roof installed. The roofers took it off and put it back on and I didn't/don't see any changes in my sat sigs.

    Rich
     
  11. Rich

    Rich DBSTalk Club DBSTalk Club

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    Kinda like "Awesome Dude!" over and over, huh?

    Rich
     
  12. damondlt

    damondlt New Member

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    Newfoundland...
    Not sure, I bought a brand new Ram 3500, that come with free scheduled maintenance for the first 3 years, and has a 200,000 mile powertrain warranty.

    But last time I rented a car, I don't remember changing the oil, or putting new brakes and tires on it.
    Just put gas in it and go.
    Just like paying for electric on a Directv system.

    I don't own it , so why pay to maintain it.

    Car leases is a rent to own option.
    You choose who where and what you want to get your gas, or drive it.
    And you can choose to buy it.

    Directv leases, are only for Directv and no options.
    So let them pay for it.
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    When was that? The wife and I stopped in at a local GMC dealer and we looked at Yukons. Only 3 years or 36,000 miles and not much more on the powertrain warranty. For at least $65,000 you'd think you'd get a better warranty, no? I know a couple of guys who have Rams and they really like them. I might stop at a Chrysler dealer one of these days. They gotta make something right.

    Rich
     
  14. damondlt

    damondlt New Member

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    Dodge has a free 3 year schedule maintenance program, and Dodge has a standard 5 year 100,000 powertrain warranty, for $1500 more, Cummins will add another 100,000 miles on the Engine and Trans for another 5 years.
    We bought in last November.
    We paid almost $70,000 for it but we also got $25,000 on our 2010 Chevrolet Silverado 3500 duramax.
    Plus that included our New 5th wheel and some other towing goodys.
    6 speed auto with, 850 lb ft and 4:10 rears, engine brake ,way more lugging power than my Duramax had.
     
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    Thanx, I'll keep all that in mind. I'm gonna have to get something new one of these days and GM has done nothing but disappoint me with their new Caddies.

    Rich
     
  16. 242424

    242424 AllStar

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    GM powertrain warranty is 5 year 100K. Has been for a while now.
     
    1 person likes this.
  17. damondlt

    damondlt New Member

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    We used to have nothing but GM, but once I bought my First Charger, we have since converted.

    I have 5 commercial use Dodge Rams,
    2012, 2500 regular cab Hemi
    2012, 3500 Quad Cab chassis body with Hemi
    2011 , 3500 Quad cab Chassis body with Cummins
    2013 ,5500 extended cab Dump body Cummins.
    2011 Dodge Sprinter 3500, blutech. Yes I know Mercedes. Lol. But it does get about 23 MPG loaded. Lol


    My personal
    2006 6.1 SRT8 Charger
    2014 6.4 SRT8 Charger
    2014 Ram 3500 Quad cab , Cummins
    Wife's cars
    2011 Grand Caravan Sxt.
    2012 Cadillac CTS 6 speed the 306 HP version.

    I love that caddy though.
    It's fun.
     
  18. peds48

    peds48 Genius.

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    Wow, then they (you?) sure got lucky
     
  19. peds48

    peds48 Genius.

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    You don't own the receivers, but you DO own everything else.
     
  20. Rich

    Rich DBSTalk Club DBSTalk Club

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    I don't think that's correct. That's not what I was told the other day at a GM dealer. It seems to depend on the car. My Caddies used to be 10 years or 100,000 miles.

    Rich
     

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