About a year ago, maybe a little longer, a DirecTV installer came out to work on my dish. I asked him about the Protection Plan. He recommended that I do not get it, but if I had a problem to call DirecTV add the plan, then call in the problem and then cancel the plan after my issue was resolved. This was the second time I heard this advice, the first was by a sub contractor when DirecTV used to have those guys out here. Okay, despite the morality of that advice, especially from a DirectTV installer, my question is in regards to the accuracy of that information. I am having issues getting a few HD channels... searching for Sat signal. I am guessing my dish was bumped. So I go online to add the protection plan and I could have sworn I read that it would not activate for 30 days. So I called and the CSR told me that it would start right away and be free for 30 days but that there was a one year commitment or a 10 dollar cancelation fee. This is all news to me. However, this same guy feeding me this information could not tell me what was in the HD extra pack without looking it up and could not tell me how much either the HD extra pack or the protection plan cost without looking up and he said "like" in every other sentence. So, I am not sure I trust the information he is providing. So.... when does the protection plan start after I add it? Right away or 30 days? Is there a 1 year commit? If so, does it cost 10.00 to deactivate early? With the 30 days free, what is to prevent a person from activating, getting DirecTV out, then canceling in the free month and then just paying the 10.00?