That's a silly conclusion. It would be more useful to refer the person to the "audio dropout" thread in the same forum he posted his question. There is a problem. It comes and goes. I can go hours and not hear it. I can hear it more than once an hour on other occasions. Would I throw away (or avoid getting) DirecTV service because of this? No...that''s just silly. Eventually, they will get it fixed. In the mean time, I'm enjoying a lot of programs from DirecTV.