puzzling problems with dvr on hr24-500

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by BL36, Mar 6, 2021.

  1. WestDC

    WestDC Well-Known Member DBSTalk Club

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    ESAY FIX --if your outside RG6- GROUNG Block -had a fried stinger --You should have replaced the ground block pass thru as well at the time.
     
  2. BL36

    BL36 Member

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    I think that got changed as well. I'll take a look out there. I could be dealing with more than one thing. The factor that is causing the problem on the one hand and a bunch of install/setup flaws that need to be brought up to spec , but might not even be causing any ill effects at this point. At least I have a lot more info on the correct setup at this point. I'll post signal numbers later just to check off one more thing.
     
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  3. BL36

    BL36 Member

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    There's really no functioning ground block out there (it was just functioning as an un necessary splitter at the entry whole for a long time.). My sat lines comes in on the complete opposite side of the house from the house-panel ground rod. Doesn't really allow it to be grounded at the entry point. I was wondering if i could burry a long ground wire and bond a second ground rod all the way over to the house ground rod. Seems like the only way that could be done.
     
  4. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Because your symptoms are only on one receiver/location, the problem is not due to voltage drop to the dish/LNB. Don't spend time on that trying to fix this specific problem
     
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  5. studechip

    studechip Godfather

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    As long as it's working, don't worry about it. Check the other lines first, including the connectors.
     
  6. BL36

    BL36 Member

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  7. WestDC

    WestDC Well-Known Member DBSTalk Club

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    Nothing is wrong with your dish --Numbers look GREAT
     
  8. BL36

    BL36 Member

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    Good. Just wanted to establish the basics. Some of those numbers on the spot beams had me concerned.
     
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  9. BL36

    BL36 Member

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    I finally got around to running the new rg 6cable into the receiver. Too early to fully assess at this point. I have observed that paused content still plays back glitchy on channel 247.( I went down to other room last night and couldn't get the same problem to occur.) Other channels seem to work okay so far. It seems like having record/play problems on just certain channels would point to a problem on the input tuner of the hr 24-500. That being said , the problem only happens in this room. I will need to bring the basement receiver back up to this room again and make sure I wasn't wrong on that fact. I'm starting to wonder if there are some directv content problems making it harder for me to accurately trouble shoot this. I still haven't replaced coax from dish, ground block, coax from ground block to swm or power converter. Those are the last replaceable pieces.
     
  10. WestDC

    WestDC Well-Known Member DBSTalk Club

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    It could also be a HARD drive issue on that receiver --if that's the only one your seeing it on --If all other locations are fine --I would not bother replacing any thing else unless your seeing a issue on all receivers.

    I would suggest putting a external Drive on the problem DVR --Unless you want yo just get a replacement HDDVR --Look at one of these as they work very well --(SEE) LINK) below - 1-TB-SSD Drive

    Amazon.com: MiniPro External 2.5-inch eSATA, USB-C External Hard Drive Enclosure: Computers & Accessories
     
  11. BL36

    BL36 Member

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    Brought my hr 24-500 with attached external esata hard drive out of basement and hooked it up using a brand new rg6 straight from the swm splitter. Still getting the same periodic pixxeling performance when playing paused or buffered programming. As before, it usually but not always works fine on recorded programs. I can't help but think directv has changed something in the digital transferring the last couple years, that doesn't agree fully with the old hr 24's. It really sucks because I'm completely finished with watching programs in real time anymore. I'm open to any more suggestions. Literally never pixels or glitches for one second when watching in real time.
     
  12. WestDC

    WestDC Well-Known Member DBSTalk Club

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    If that receiver is the only with the problem --Call and have it replaced --hook up your ESTATA Drive --Call 1-800-531-5000 and say that receiver will not power on
     
  13. BL36

    BL36 Member

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    The problem is that the hr 24 with the esata drive shows the same issue that the other hr24 showed. This unfortunately proves that it is not related to that room, because I changed the sat cable. All that leaves for an explanation, is
    1: 2 receivers with the very same specific obscure type of problem(seems very unlikely)
    2: something wrong with one of the following. cable from dish, swm splitter, power converter.
    3: Something going on wish dtv programming that doesn't play correctly on hr24-500 receivers while buffered/paused programming is in progress.
    I'm running out of options.
     
  14. WestDC

    WestDC Well-Known Member DBSTalk Club

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    Okay --you changed the cable did you run the cable direct from the swm splitter? Not from the cable feeding the room --Just to be clear for myself.

    if you ran it from the swm splitter -- if you move 2 receivers to that room and they both have the same issue --Then it's either the port on the swm splitter that is bad to that location or the cable from that splitter to that room.
     
  15. BL36

    BL36 Member

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    Added new swm, new higher powered brown converter, have new compression fit /100ft cord going directly to rec which then has new hdmi going directly to tv. There are still a small # of hiccups occurring.

    What is the playback quality I can even expect in a best case scenario? Are you sure the cord from dish to house couldn't cause the pause/play buffer flaws?(it's very possibly a copper clad metal core wire) It's the only thing left beside 2 similarly flawed receivers. Maybe I'm expecting a level of performance that is no longer possible with directv equipment.
     
  16. harsh

    harsh Beware the Attack Basset

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    The pattern seems to revolve around the buffer so maybe the workaround is to record programs rather than trying to beat the buffer into submission.
     
  17. WestDC

    WestDC Well-Known Member DBSTalk Club

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    The only way the RG6 From the dish is NOT solid cooper core if it was self installed --All runs from the dish to the Splitter installed by D* were solid copper core? Are their any outside exposed Connections (on the roof) or Outside as those stringers (inside) the rg6 could be damaged.
     
  18. harsh

    harsh Beware the Attack Basset

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    I'm not convinced that buffer issues are necessarily related to satellite reception. If the content plays well once, the problem isn't with the satellite signal. If exercising DVR functionality results in random drop-outs, it stands to reason that the problem is not with the content but rather with the replay of the content. If the drop-outs are consistent, that doesn't necessarily point to the reception and live viewing (without the buffer being involved) can conclusively rule that in or out.

    If the viewing is conducted via whole home, that's not a reception issue either but rather an issue with DECA and that needs to be addressed in a way that discounts the importance of the down-lead from the dish (though there is a fairly remote chance it is a factor).
     
  19. BL36

    BL36 Member

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    In essence that's mostly what I do now. I used to like to pause a show and go answer the phone on programming that doesn't matter enough to me to bother hitting record, but it's pixel roulette on any given day .
     
  20. BL36

    BL36 Member

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    I
    I had to pull the buried cable one time several years back, so it is possible. I didn't know as much about the cables back then , so I could very well have done that. They did such a poor job sak kreting the post that I had to re-do it and in the process, had to bury a new line. I was more focused on getting the right compression fittings and tools and my well have used a non-solid cable.
     

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