I've had a Garmin Nuvi for about 18 months and was wondering about something. In late 2007 a new tollway was completed in the Chicago metro area. As of summer 2008, 9 months after its completion, the I-355 extension still wasn't in most GPS units. When I called Garmin to inquire about this, they told me that when new expressways and tollways are built, it takes time to be added to the GPS satellites. The tech support person with whom I spoke said that they add such info to their database and it is then that it is reflected in the units when we drive. I asked him at that time why this major tollway wasn't yet available, and the guy tells me that it was because it wasn't considered a high enough priority and that not enough Garmin customers had contacted them to add it. Well, here it is even 9 months later and I-355 still isn't appearing in my Garmin Nuvi. So, I'm wondering if the Garmin support person was full of it. Doesn't one simply have to connect the Garmin to a PC and update the software that way in order to have the new tollway and other info available? I have yet to do this in the time I've owned it; hence my question.