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Questions - trying to learn about HR44

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by awalt, May 22, 2013.

  1. lucky13

    lucky13 New Member

    2,057
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    Nov 27, 2006
    Maryland,...
    A few related questions:

    I am getting a Genie installed; already have SWM-16 and the WholeHome setup.
    The Genie will give me 16 total tuners, filling up the SWM.
    I also have a dead HR20 not counted among the 16 tuners, plus at least one more HR20 that shows signs of imminent failure and is on the SWM. I have the protection plan.

    1) Am I correct that if I try to upgrade the dead HR20 (still active on my receiver list, but not functional), DirecTV will not send me another Genie (limit of one per account)?

    2) If I upgrade the HR20 to another HR, will DirecTV provide the hookup under the protection plan to give me more than 16 tuners?

    3) What is the recommended method for adding tuners 17+, so I know if the installer is doing it right? Are there any key phrases to use when ordering the upgrade to make sure the requirements of the install get correctly noted?
     
  2. wesg

    wesg New Member

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    May 30, 2013
    San Diego
    My understanding is that you are maxed out at 16 tuners if you want to keep whole home on all receivers. That would be a SWM 16 going to 2 8x splitters. Is you hook the Genie to one 8x splitter that will use 5 tuner slots and leave 3 for one more HR (2) series. If you want to have more receivers in you home say genie (5) tuners and 6 hr2 series receivers (17 tuners total) you would have to disable a tuner on one or two of the 6 HR2 'series receivers to make total 15 or 16 active tuners. You could still use all receivers but 1 or 2 would only be using 1 tuner instead of 2. If you go to SWM 32 you will not have whole home on all receivers, SWM 32 is usually for apartments to divide into 4 8X splitters providing 8 tuners to four different apartments. My understating is that only one Genie per household at this time.
     
  3. lucky13

    lucky13 New Member

    2,057
    20
    Nov 27, 2006
    Maryland,...
    Thanks.
    If I wanted to add an HR (18 tuners total), could I set it up so that 2-4 tuners would be on one WholeHome system, and the remaining 14-16 on another? If that's not possible, could I have 16 on one WH setup, with the "extra" DVR functioning just as a standalone unit? How would either of these options be configured from the SWM-16 I have now, and would DirecTV provide the additional equipment (splitters, etc.) necessary?

     
  4. wesg

    wesg New Member

    16
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    May 30, 2013
    San Diego
    In theory I don't think the amount of receivers matters as much as the # on tuners (16 max) so you could hook up 16 hr's as long as you just used 1 tuner per receiver. So if you have a Genie (34 or 44) and the used 5 tuners in theory (untested) you could hook up 11 more HR(2 series receivers) as long as you set each one to use one tuner only (under satellite setup) or any combination per receiver as long as you do not exceed 16. All I know is I have 4 series 2 HR"s running 8 tuners and a Genie 44 running 5 tuners for a total of 13 tuners and all is fine. If I added a 2nd 8x splitter+ I should be able to add 2 more receivers one using 2 tuners and one using 1 tuner but again theory only, (you can not have more than 8 tuners per 8x splitter).
     
  5. lucky13

    lucky13 New Member

    2,057
    20
    Nov 27, 2006
    Maryland,...
    Thanks again.

    To clarify:

    I can't have 16 tuners operating on WholeHome system plus several other tuners not connected to WholeHome? I thought I've seen posts from subscribers with well more than 16 tuners.

    What's the purpose of the 8x splitter? Can't I just connect the Genie, 5 HRs and 1 H to the ports on my SWM16?
     
  6. wesg

    wesg New Member

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    May 30, 2013
    San Diego
    The SWM 16 only has to ports out Swm1 and Swm. Each of those would go to an 8 splitter giving you 16 total ports to hook wires to, but with the one wire system if you hooked up 4 HR's you will fill that switches capacity for tuners & 4 ports would be unfilled. (remember in old system you had to run 2 wires for each hr. Do you have a phone # where we could talk.
     
  7. wesg

    wesg New Member

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    May 30, 2013
    San Diego
    If you want to talk about SWM16, HR44 etc send phone # to wgrant@juno.com
     
  8. MercurialIN

    MercurialIN Hall Of Fame

    1,448
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    Jul 17, 2006
    I hope that it is okay for me to jump in on this thread. I ordered a Genie which will be installed tomorrow because ever since the last national release my DVR's have been almost unusable and since the problems had been on going for almost a month and it seemed that it was mostly the HR24's that people were reporting similar issues with I decided since I've been interested in the Genie that maybe it was time to upgrade.

    My current setup involves Slimline 3S, two TV's one HD, one SD. I have a total of three DVR's. Two HR24-100's and one HR24-500. One of the 100's and the 500 are both hooked up to the living room HD TV along with an AM21. The other 100 is hooked up to the master bedroom SD TV also along with an AM21. My DVR's are coax connected.

    Where my confusion comes in, is that I was under the impression that I would be giving up the HR24's and in their place would be the Genie in one room and a client in the other room. I was told by customer service that if I went with that that I would only have trick play capability in the room with the actual Genie. That where the client is I would no longer be able to fast forward, rewind or pause recorded shows. That doesn't make sense to me but I am not familiar with how the Genie/client work.

    I was told that I would be deactivating one HR 24 and the Genie would go there, likely in the master bedroom. Then keep the two HR24's in the living room and that they would work with the Genie, INSTEAD of getting a client and thus I'd have trick play available in the living room.

    Does this make sense? I mean I'd be happy to keep the two HR24's because that would just give me that much additional recording space and I wouldn't have to give up all the shows currently recorded on those two DVR's but can that idea really work? Would appreciate any input on this. Thank you.
     
  9. dpeters11

    dpeters11 Hall Of Fame

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    Cincinnati
    A client can trickplay recorded shows, as well as pause/rewind live. Getting a client would not really change trickplay over a DVR. What a client can do that a DVR can't do is set something to record on the Genie, access the Genie's history/to do list or series manager.
     
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  10. wesg

    wesg New Member

    16
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    May 30, 2013
    San Diego
    OK,I believe someone answered the client info,I do not have a client in my system I have the HR44 (Genie) in my fam room attached to my main HD tv. I also have an hr24 in fam room, HR24 in Mstr Bed, HR23 in office and office, and HR20 in living room. They all work together on whole home (list shows all recordings) It takes time or Money to accumulate receivers so if you don't mind $6.99 charge per xtra receiver I would keep them and not use your recorded stuff. *** as per other posts herein you would have to have a SWM 16 system to run more than a Genie and 1 xtra HDDRV (=7 tuners) I am running 13 tuners.
     
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  11. peds48

    peds48 Genius.

    20,082
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    NY
    Does the unused input (coax input #2 with a swm setup) on a HR unit need to be terminated?


    Never


    Sent from my iPad using DBSTalk mobile app
     
  12. acostapimps

    acostapimps Hall Of Famer

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    Nov 5, 2011
    Illinois
    I just got upgraded to the HR44 a few days ago, and before I had the upgrade I had Zinwell multiswitch feeding 4 receivers with dual coax to each DVR except the HD receiver, after the upgrade they added a SWM 16 multiswitch and removed the Zinwell since it went over the 8 tuner limit, also a 8way green label splitter using 5 ports (1 going to the swm 16) with the other 3 with terminator caps, and power inserter on the Genie, Just in case anybody want to know what to expect when getting the Genie and SWM upgrade.


    Sent from my iPad using DBSTalk mobile app
     
  13. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Seattle, WA
    With regard to splitters - the best advice is to use the smallest size needed to do the job. If you are only going to hook up two receivers, then use a 2-way splitter not an 8-way. If you don't need the extra 3 tuner capacity, you can certainly connect a Genie directly to an SWM8 or to one side of an SWM16 without a splitter.

    With regard to whole-home over 16 tuners. It can be done, but there is a limit on how many units will work (and I don't recall what it is). There are both supported and unsupported (by DirecTV) ways to accomplish whole-home in larger installations. If you do it yourself, you can bridge two whole-home systems through your router or switch pushing traffic onto your LAN. This may or may not work satisfactorily for you depending on several factors. There are several posts in another thread about bridging whole-home between two SWM16's, or between various modules of an SWM32 staying within the DECA cloud.
     
  14. acostapimps

    acostapimps Hall Of Famer

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    I have 4 receivers: HR44,HR24,H24 and D12 so I'm not sure how it should be connected.


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  15. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    I would probably put the HR44 on one leg of an SWM16 (no splitter), and all of the others on the other leg (with a 4-way splitter, one output terminated).
     
  16. acostapimps

    acostapimps Hall Of Famer

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    Illinois
    I think that's how it's connected from what I see except its not a 4-way, but that's how it was installed on the outside. This is all new to me as I just got upgraded.


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  17. wesg

    wesg New Member

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    May 30, 2013
    San Diego
    My understanding is that all open ends should be have terminators for best results.
     
  18. wesg

    wesg New Member

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    May 30, 2013
    San Diego
    My internet system seems to be hooked up different than most I see talked about. There are 2 SWM outs on the SWM16 switch (SWM1 and SWM2) in between them is where the rg6 power insert line goes (PWR) then SWM1 goes to my HR44 (Genie) SWM2 goes to and 8x splitter with 2 HR24's an HR23 and an HR20 hooked to that 8x switch and terminators on 2 open ports. The last port goes from my router to a Deca box thru R6 to that last port on the 8x switch this puts internet on all of my receivers. So I am running 13 tuners and I could change SWM 1 to another 8X switch and move my HR44 there and add 3 more tuners (not receivers) there. You can not run more than 16 tuners on this system you can gave and given # of receivers as long as keep the tuners to 16 which means you may have to turn some tuners off (Satellite setup gives you this option - 1 tuner or 2)
     
  19. Diana C

    Diana C Hall Of Fame DBSTalk Club

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    It is possible to have more than 16 tuners and still have whole home working across all receivers. You would need 2 SWM16s, 4 wideband splitters (to split the dish feeds to each SWM) and diplexers (or 2 CCKs) to link the two DECA clouds together. In any event, the whole home software doesn't work well with more than 8 DVRs (however, you can have more non-DVR receivers). So, for example, you can have 7 HR2X DVRs, and a Genie, for a total of 19 tuners, and still be under the 8 DVR limit. Or, you have 7 HR2X DVRs, a Genie, and 5 H2X receivers (a total of 24 tuners).

    See the Solid Signal whitepaper for more information: http://forums.solidsignal.com/docs/Multiswitch%20White%20Paper.pdf

    NOTE: This is not an official DirecTV supported configuration.
     
  20. MercurialIN

    MercurialIN Hall Of Fame

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    Have an installer due out today to install the Genie. It will be replacing my HR24-500, I have an AM21 also. I am guessing that I will have to give up the AM21 although I really hate to give up OTA, but I was told that it will not work with the Genie. Is this true? Because I'd love to keep the AM21. Thanks.
     

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