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R15 Bug List - gathering expedition

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by dmurphy, Jan 1, 2008.

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  1. Jhon69

    Jhon69 Hall Of Fame

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    Mar 27, 2006
    Central San...


    So by using the PREV button you can only go between two "Live" channels?.Hmmm, I wonder if this isn't a bug and if not why would it do this?.Think about it.;)
     
  2. qwerty

    qwerty Hall Of Fame

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    Feb 19, 2006
    I'm not catching your drift. Why would it be intentional?
     
  3. Upstream

    Upstream Hall Of Fame

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    Jul 4, 2006
    1) Detailed Bug Description
    Last night I recorded the Fiesta Bowl which started at 8:15 pm. I went to start to watch it at 8:50 pm. I selected the recording from the list, but instead of starting at the beginning, it started at the live location. I tried to select it from the list several more times, but each time it joined the recording at the live location. So I had to fast reverse to get to the beginning of the broadcast.

    2) R15 Platform (R15-100, R15-300, R15-500, or R15-ALL)
    R15-500

    3) Affected Software Version
    current software

    4) Reproducible? If so, steps to reproduce?
    Reproduction not attempted.


    5) Urgency - critical (box down!), major (not recording/significant loss of function), minor (workaround available), or informational (FYI-type stuff. Typos in GUI, things like that.)
    Major, since failing to start at the beginning of the broadcast and rewinding meant that I was able to see scores and key plays, diminishing the enjoyment of watching a football game.

    6) Initial reported date
    Not reported to DirecTV.
     
  4. subeluvr

    subeluvr Icon

    534
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    Jan 14, 2007
    R15-300 10C1
     
  5. mailiang

    mailiang Legend

    207
    1
    Jul 30, 2006
    Springsteen...

    It doesn't seem to be a recording issue with the 500. It just effects what is displayed on the channel guide.


    Ian
     
  6. JPin

    JPin New Member

    8
    0
    Jul 27, 2007
    1) Detailed Bug Description
    Rewind to some point, then press play. Audio may not start until several seconds (sometimes three or four) after video starts.
    2) R15 Platform (R15-100, R15-300, R15-500, or R15-ALL)
    R15-500
    3) Affected Software Version
    Current x1175
    4) Reproducible? If so, steps to reproduce?
    Doesn't happen all the time, but frequently.
    5) Urgency - critical (box down!), major (not recording/significant loss of function), minor (workaround available), or informational (FYI-type stuff. Typos in GUI, things like that.)
    Well, it is certainly annoying as you have to rewind further back and get a running start to ensure that you will have both audio and video. It's MINOR at least.
    6) Initial reported date
    This is the report, thank you.
     
  7. ThomasM

    ThomasM RF Engineer

    4,317
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    Jul 20, 2007
    Milwaukee, WI
    Well, not to disappoint.....

    Today, my R15 pulled a new one that actually caused it to heat up!!

    Last night, I recorded David Letterman just to see what Robin Williams was up to. Today, while reading the newspaper I played back the recording essentially ignoring it until Robin showed up. It never got that far. After about 12 minutes into the show, it froze up solid. (Ignored front panel controls & remote commands). I was too lazy to get up and do a RBR, so I just let it sit. Five minutes later, it rebooted itself automatically. Then I started Letterman from the beginning again. Sure enough, at the exact same spot it froze again. This time after the reboot I decided to do a system test on it. I noticed that the internal temperature had risen considerably after the two auto-reboots! So, when the frozen image was on the screen, the unit had to be beating the hell out of the HDD trying to recover!

    This isn't the first time this has happened, but data corruption on the HDD producing an unrecoverable condition (not to mention ruining any recording in progress) is a MAJOR bug that should be addressed. I'm wondering if this bug is related to the one mentioned earlier about the unit playing possum and ignoriing the turn on command after being "off" (standby) for a while...

    My favorite annoyance that keeps the TiVo people laughing (unless they traded it in for an R15) is the "series luck" feature (I renamed "series link" since you need a lot of luck to get your show to record correctly). It seems to have a mind of it's own. Sometimes episodes will appear in the TO DO list and record. Sometimes they won't. Sometimes they appear and you think all is OK but then they disappear for no apparent reason. Some shows (Jeopardy! in my case) refuse to record despite setting up a series link. Only "Jeopardy!" episodes in the current guide when I add the series link record. Future episodes are always skipped, but not in the guide or episodes listing, of course.

    This is the WORST BUG the unit presently has, and why it is getting WORSE as newer software releases come down remains a mystery. At least in the past, you could check the guide or the "episodes" listing and spot the screwups and fix them manually but not anymore. :mad:
     
  8. ThomasM

    ThomasM RF Engineer

    4,317
    10
    Jul 20, 2007
    Milwaukee, WI
    Confirmed on an R15-500 in addition to the R15-300? Oh, well in that case it's a new feature not a bug!!! :nono2:
     
  9. subeluvr

    subeluvr Icon

    534
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    Jan 14, 2007
    After spending some time observing the effects of the self-generated R)) flags it seems that the software is having problems recognizing new (unaired) episodes from repeats. Tonight, my R15 recorded CSI which was an old repeat episode that got a magic R)) from the SL but was not marked "repeat" in the guide description.

    Perhaps the algorithm in the SL that looks for repeats was pooched in the last SW (R15 10C1) or perhaps a subtle change in the guide info is driving the algorithm nuts.

    Whatever it is... please fix it
     
  10. mailiang

    mailiang Legend

    207
    1
    Jul 30, 2006
    Springsteen...


    I have two R15-500's and haven't experienced the audio problem. I guess I'll be holding my breath for now.

    Ian
     
  11. GP245

    GP245 Godfather

    268
    0
    Aug 17, 2006
    Last night, HAL (my unaffectionate name for this Piece of Junk) displayed a new bit of idiocy - he wouldn't turn off!

    The round blue light wouldn't go away. I was too tired to start pushing the red button, pulling out the plug, etc. So, I packed it in.

    This morning, HAL was still glowing blue, so I turned the TV, the "floating" DrecTV Plus +" frame was dancing around on the screen. I was able to pull up the Menu and the Guide - finally able to Select a channel, the "floating" screen disappeared, and only then, was I able to turn the receiver off.

    This receiver from Hell (R15-100, with the latest "stealth" software) is most assuredly "turning me off."
     
  12. The Merg

    The Merg 1*

    10,289
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    Jun 24, 2007
    Northern VA
    I assumed PREV would take you to the previous show you were watching. If watching a recorded show, shouldn't it take you back and forth between Live TV and the recorded show. Even if we go by your logic, shouldn't it toggle back and forth between the last two Live TV channels viewed? It doesn't do that. It jumps to Channel 201, which I never go to.

    - Merg
     
  13. mailiang

    mailiang Legend

    207
    1
    Jul 30, 2006
    Springsteen...
    I spoke to tech support @ tier 2 and they claim that the 1175 update wasn't suppose to change that.:sure: Hopefully it will be addressed. Keep making those calls!
    :soapbox:


    Ian
     
  14. The Merg

    The Merg 1*

    10,289
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    Jun 24, 2007
    Northern VA
    Well, it's not just the R15-500 that has this issue. I have an R15-300 (0x10C5 CE release), but I believe the issue was there with the last national release (0x10C1). Can anyone else confirm that?

    - Merg
     
  15. qwerty

    qwerty Hall Of Fame

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    Feb 19, 2006
    I think the search function needs some work.
    I ran a search tonight. I used "san antonio spur" from my "recent searches". I selected a game on 1/10 on TNT and set it up to record. Do you know how after you do that it re-runs the search and brings you back to the results page? Well, the game I had just set up was not there. I backed out and ran it again. Still not there. I waited ten minutes and ran it again. Now it's back again.
     
  16. GP245

    GP245 Godfather

    268
    0
    Aug 17, 2006
    The Search function on the R15 is pitiful!

    As I've mentioned before, it can't compare with my 3 1/2 year old
    Sony SAT HD300.

    What a joke!
     
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