I don't think feature creep killed anything. In fact, when the HR20 came out, the major complaint was its lack of features! Not everyone likes Media Sharing or On Demand, but having those features does nothing to disguise the fact that my almost every metric, the HR2x series keeps improving. Are there performance issues still? Yes, and I promise you they're being dealt with whenever possible. bobcamp1, I hope they don't lose you as a customer, because you're valuable. It would be better to keep you and also attract 10 new customers who want advanced features.