RANT: AT&T can ...

Discussion in 'DIRECTV General Discussion' started by DesertWind53, Apr 12, 2019.

  1. Apr 13, 2019 #21 of 127
    jimmie57

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    To me, the right thing to do with the boxes would be to charge half of what they cost on installation and then the monthly fee until you reached the full retail price of the item and then that fee gets dropped.
    Just like, in the past, you could rent to own a house or other items.
     
  2. Apr 13, 2019 #22 of 127
    dreadlk

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    AT&T still does not realize what is happening in the industry. These guys are all clinging to past business models on how to treat customers in an effort to maximize profits.

    Sadly when the streaming market gets into high gear in early 2020 I think Directv is going to be in serious problems.
     
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  3. Apr 13, 2019 #23 of 127
    SledgeHammer

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    Some of the things they do is to get people to move off an undesirable (for them) service or tech that they no longer want to support to one that they do.

    One example is that you'll pay (in my area) $40 - $50 for Zone 1 POTS when you can get digital nationwide for < $10. Somebody else once said that they have no control over POTS pricing since its highly regulated, but it's an old technology that they'd rather not support.

    The T CEO sounds like he'd be more then happy to end Sat service tomorrow if he could.
     
  4. Apr 13, 2019 #24 of 127
    James Long

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    Look at the industry ... right now streamers offer a limited number of streams per subscriber. Want more? Pay more.
    Since streaming with most services does not require their box expect either to buy their box, a compatible box or lease their box (if they have boxes).
    Look at the Tvision story ... they plan on providing client boxes and charging for them.

    The satellite monthly lease fees are strange since the same dollar amount is paid if the box is owned. It is really an additional outlet fee. Paying per stream (first two or three streams included) will separate that cost from any box rentals. I have not figured out the value in owning a receiver if the receiver cannot be used without a specific service. There may be some resale value, but for the most part people can get a better deal via leasing (especially where the monthly charge is the same whether leased or owned).

    As for the other fees ... I expect some to fade and some to remain. Extra fees for HD should be gone but paying extra for DVR service (cloud or in home) will probably stay. If there is no fee it will simply be built in to the price. I expect extra fees for content (RSN fees, locals fees) to remain. The only way to avoid those is to build them in to everyone's price. The costs may be hidden in the way DIRECTV markets their packages - but paying for content cannot be avoided.
     
  5. Apr 13, 2019 #25 of 127
    SledgeHammer

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    Under D there were reasons for people to have owned receivers. Under T, they aren't allowing owned boxes any more. I assume the owned boxes from D will be grandfathered in once the accounts get moved to T, but someone else would have to confirm that.
     
  6. Apr 14, 2019 #26 of 127
    raott

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    Not buying that side of the story. They do it only because, so far they can, given the market (which is changing). A whole lot of these boxes aren't remotely akin to Apple TV's nor Bolts, nor TIVO Minis......they are "refurbished" junk that DirecTV has "sold" many, many times over to different customers.

    Again, they do it because they can....my only other option is cable, which has no upfront, no contract but instead charges a ridiculous monthly fee for comparable (if not worse) junk than what DirecTV "sells".

    Fortunately for the customer...times are changing. And for what it's worth....no one is happy with AT&T right now...not their customers and not their shareholders.

     
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  7. Apr 14, 2019 #27 of 127
    Rich

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    Everybody starting up streaming sites seems to be another indication of the panic that produced D* Now.

    Rich
     
  8. Apr 14, 2019 #28 of 127
    compnurd

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    3-4 years streaming is going to cost the same as sat or cable. All will be equal soon
     
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  9. Apr 14, 2019 #29 of 127
    Rich

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    I'm still waiting to hear what they say about all the owned HRs that I have. I bought those things so I could modify them without worrying about the terms of service. I spent a lot of money on them and I want to get some of that money back by selling them. From a legal point of view all I've heard was, yeah, you're right but do you really want to go after a corporation like ATT? The folks I talked to don't want to do anything by consignment and I'm not about to pay them upwards of $400 an hour just to get a couple grand back.

    Rich
     
  10. Apr 14, 2019 #30 of 127
    Rich

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    I tried Cablevision and, yeah, they have junky DVRs. Fortunately I did not stop my D* sub. We watched compnurd switch to Dish and quickly revert back to D* because he wasn't satisfied with the PQ. I liked the way he handled that, wasn't afraid to come back and admit his mistake. We don't see enough of that. Yes, you can go other places but do you get the "quality" (hurt me to type that) that D* gives us? Don't think so. All that said, I'd drop D* in a heartbeat if not for sports.

    Rich
     
  11. Apr 14, 2019 #31 of 127
    Rich

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    Haven't totaled it all up but I think we pay more for streaming than we pay for D* already.

    Rich
     
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  12. Apr 14, 2019 #32 of 127
    techguy88

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    As long as they are owned you should be fine. The way my friend who works in a loyalty call center explained it to me was if D*'s system says the receiver is OWN then that status will carryover to AT&T's system. If someone needs to have an ERP (replacement) for an owned receiver and wants to maintain the owned status they need to have Protection Plan on the account.

    Customers without Protection Plan (in the legacy D* system and AT&T's system) will get a replacement but the replacement is considered LEASED if the customer didn't have at least the basic Protection Plan active on the account. He said this wasn't an AT&T policy and was around prior to AT&T acquiring D*.

    OP, when you moved to the new house did they upgrade your equipment or add any additional rooms then? If so that's why they didn't have any offers most likely. If you also have Protection Plan you become eligible for a free upgrade 18-24 months after your last equipment upgrade.
     
  13. Apr 14, 2019 #33 of 127
    Rich

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    Well, that's a big change. I haven't called for a few months about this. Just the thought of calling upsets me. I did back somebody at ATT into a corner about the owned status of my HRs and she admitted they knew about the problem but at that time their computer systems would not allow for any owned equipment. I didn't believe her, after all these years of getting lied to by D* CSRs I don't believe anything they say.

    Rich
     
  14. Apr 14, 2019 #34 of 127
    CTJon

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    From my perspective all this streaming is going to cost us more, today and in the long run. In the "old" days when a network or producer of entertainment wanted to introduce something new they added to cable or sat. service - sure it all added up with increases but not a lot per network. Now all are just introducing new networks for which we must pay separately - so we need to pay extra for CBS stuff, ESPN+, Disney+ etc. So if you want to get all content you are paying 10 here, 15 for that etc. Gets you use on one device - then if you want multiple devices and DVR type function you pay more and more. You are getting to the point where you don't have a choice - new content isn't being added as much to traditional and it well get worse and worse.

    A few years from now the threads will be remember when I payed one price for all and saved money
     
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  15. Apr 14, 2019 #35 of 127
    lparsons21

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    That is certainly possible. I know when I considered cutting the tv cord that I would need to sub to more than one cable/sat replacement service and the price then was close. With the increases those services have done recently with more to come, it seems to me there really isn’t a real cost saving unless you want less in channel choices.




    Sent from my iPad using Tapatalk Pro
     
  16. Apr 14, 2019 #36 of 127
    CraigerM

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    What if DTV over IP charged you $7 a month per HD stream but you were able to get their latest streaming box for free? I just hope they wouAlso they got rid of the $15 to $23 Advanced Receiver Fee and gave you the first 20 hours of cloud DVR storage for free then charge for additional storage like DTV Now does. Then did package pricing similar to PlayStation Vue?
     
  17. Apr 14, 2019 #37 of 127
    SledgeHammer

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    Every DirecTV box I have ever had in my 17 yrs has been a leased box and I've both modified them and sold them on eBay. Last I recall reading is that DirecTV doesn't want HR24s back?

    If you're worried about it, once you deactivate a box, hold on to it for 3 or 4 months and if you haven't heard from them by then...

    I don't really see how they'd have a claim to your owned boxes. Does your bill or online have any indication on it that they are owned? If so... that's a double "I don't really see...".
     
  18. Apr 14, 2019 #38 of 127
    SledgeHammer

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    Legal issues aside... I don't really see how you can sell them from a practical sense. What is somebody going to do with them? They can't be activated anymore.

    T doesn't allow you to add owned boxes and from what I recall reading when I asked a few months ago is that they won't activate a used box either or even send you an access card for an NIB box. Basically the only thing you can buy on eBay anymore and activate is a NIB box (never activated) that comes with a NIB access card (never activated) and even that is kinda iffy.
     
  19. Apr 14, 2019 #39 of 127
    codespy

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    If my memory serves me correctly, the lease program started in early 2006....so about 13 years ago.
     
  20. Apr 14, 2019 #40 of 127
    codespy

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    If you are on legacy DTV account billing like I am, you can still activate an owned receiver, but the ones that require an access card must have it included. Owned receivers purchased without the access card are good for nothing. I just ran into that two months ago........
     

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