I got the HR44 installed last week as an upgrade. The installer setup the RC71 remote in RF but he claims it will not program to operate my Samsung tv and Pioneer VSX-1022 receiver. After he left I tried myself and could not get it to program to them either. I then thought maybe if I change the RC71 to IR then maybe it would work. Well, after switching it to IR I then had no option to program the remote to any other devices and now it will not program back to RF. I have tried about 100 times to follow the steps to press select and mute until light blinks twice, then press channel up followed by select. it never works and then after 2 minutes if reverts to IR and says I may not have an RF capable remote. Does anyone have any ideas on how to get this back to RF or how to get it to control my tv and audio receiver? I can use my old remote that controlled the HR21 I just replaced but I really like the new RC71 remote and want to use it for all 3 devices at the same time.