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Receiver had to be reset

Discussion in 'DIRECTV General Discussion' started by Rob37, Oct 19, 2018.

  1. Rob37

    Rob37 Active Member

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    I have four H25-500 HD Receivers. This morning I turn on the tv in my living room and a message is on the screen "your receiver has to be reset" no explanation as to why or anything, just that message on my screen. So I let it reset and go through the process. It resets and everything returns to normal. I go in the three other rooms where my other receivers are located to see if those need to be reset and they don’t. No message like that on them. So I go back into the living room to check that receiver that said that had to be reset to check and see if there was a software update on it there was no update. The Software on it was still from a long time ago back in January. So does anyone know why that lone receiver would have to be reset? As far as I know I haven't had any power outage or anything like that.
     
  2. jimmie57

    jimmie57 Hall Of Fame

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    It could be the first sign that it is dying.
    If it does it again I would call for a replacement.
    My H24 and HR24 both have old software, Jan 2018, which is the newest available.
     
  3. P Smith

    P Smith Mr. FixAnything

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    DTV can extract a log of events from NVRAM … would they do that ? and will they tell you the error ? I'm sure not:(
     
  4. Rob37

    Rob37 Active Member

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    January 2018 was the last time all my receivers had a software update. They all say the last software update was from 1/22.
     
    Last edited: Oct 19, 2018
  5. KyL416

    KyL416 Hall Of Fame

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    What time did you turn them on this morning? They started pushing out 0xba2 for the Hx2x's on a staggered basis early this morning. The receiver needs to be restarted message appears if you're targetted for an update while you have the receiver on. But if you waited until after 7am ET, it missed the chance to get the update.
     
    Last edited: Oct 19, 2018
  6. Rob37

    Rob37 Active Member

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    It was about 10:30 this morning.
     
  7. bjdotson

    bjdotson Legend

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    Do you know what this update does.
     
  8. Rob37

    Rob37 Active Member

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    Yeah what is this new update supposed to bring to us? Hopefully it fixes pixelation.
     
  9. reubenray

    reubenray Godfather

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    I got the message this morning also on my HR24.
     
  10. KyL416

    KyL416 Hall Of Fame

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    No idea, I pulled it last night and haven't noticed anything yet

    Sadly, the pixelation is still there.
     
  11. Delroy E Walleye

    Delroy E Walleye AllStar

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    While I can't be certain of the H25 (although I suspect it has) all HR2x in the household were restarted sometime last night (overnight of 10/18-10-19).

    I can tell on the HRs because I always set the panel lights. No messages, other than the usual HR20 that it had been left on, which it hadn't.

    All units still with January FW.
     
  12. P Smith

    P Smith Mr. FixAnything

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    and its version is ?
     
  13. bjdotson

    bjdotson Legend

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    I got this update November 20th (Still interested in what this update accomplishes)
     
  14. P Smith

    P Smith Mr. FixAnything

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    if we will know what FW version exactly you got ...
     
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    I got the newest version the other day and I have not had any missing recordings in my playlist...yet. I am seeing more recording that I haven't recorded, tho. Friday night I got a recording of The Late Show on channel 398. I think that must be a West Coast channel.

    Rich
     
  16. compnurd

    compnurd Hall Of Fame

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    Which version?
     
  17. bjdotson

    bjdotson Legend

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    0xba2 for me on H24s installed 11/20 1:55 am
     
  18. skinnyJM

    skinnyJM Legend

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    The version from last January was 0xb9c.
    The version that rolled out in November is 0xba2.
     

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