Separate names with a comma.
Discussion in 'DIRECTV General Discussion' started by dubber deux, Nov 22, 2009.
The check is in the mail.
Lets get this RIGHT!
I sent several e mails to various BC engineers, that is all. No repetition, no stalking! Very polite, businesslike communication!
Unlike some I honor my contractural obligations...I still have 18 months to go.
get hd, then they might care.
Yeah, cause they have published emails meant for this.
I'll be counting the months.
You're going to send me the 400$ (approx) for the ETF!?!?!?!?
Make that a cashiers check please!
Good luck in you're continued emails and CSR Level 1 chats for 18 more months, which IMO, is a waste of time.
Just a warning to potential subscribers. D* doesn't care about the legitimate concerns of their PAYING customers
You can bet that the responses of some of the posters above reflect the attitude of D* management as well. :nono:
Maybe satracer could "try" and appease this guy.
Please don't bring him into this mess. We like him.
Why? Because you can't contact a high level engineer? Riiiight.
My bad...He'd probably drive good ol' SR away.
hard to tell the difference ain't it
To reiterate for those who don't want to look too far back in this thread...
I have had several OTA station engineers respond to my e mails concerning issues at their operation, and not only were they honest enough to admit that there were some issues, but actually took the time to resolve them or at least indicate that they were working on them and would resolve them soon. Which actually happened! Yet D* engineering staff are too busy to be bothered with the concerns of their paying customers...
If a busy OTA engineer can take a few minutes out of his day to give a brief reply and look into a potential site issue than surely the massive D* staff could!
I call Boulderdash!!!!!!
There's no appeasing you...we're done here, well, I am.
BS doesn't cut it with the educated consumer...does it? :eek2:
The sorry part is that if they were doing their job taking care of the customer at D*, I probably would be upgrading to HD sometime in the near future instead of dropping D* all together. It is true though that you can BS most customers most of the time thesedays.
Yet that's exactly what you're looking for.
guess I'm lucky, the one time I needed it engineering called me.
Was that specific issue actually at YOUR end or THEIR end?