1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Recent Install - Quality Workmanship?

Discussion in 'DIRECTV Installation/MDU Discussion' started by TorinTPG, Aug 24, 2013.

  1. Drucifer

    Drucifer Well-Known Member

    9,407
    244
    Feb 12, 2009
    NY Hudson...
    Now you know why foreign stuff is cut from telco equipment box.
     
  2. TorinTPG

    TorinTPG New Member

    85
    0
    Aug 11, 2013
    Georgia
    Here is the "fix"...love that 90 degree kink in the coax...

    20130828_170133.jpg 20130828_170139.jpg 20130828_170147.jpg 20130828_170255.jpg 20130828_170156.jpg 20130828_170321.jpg
     
  3. KyL416

    KyL416 Hall Of Fame

    4,410
    602
    Nov 10, 2005
    Tobyhanna, PA
    Did he cut out the bottom in the fourth pic or was it already like that?
     
  4. TorinTPG

    TorinTPG New Member

    85
    0
    Aug 11, 2013
    Georgia
    The hole on the bottom was pre existing from the former install prior to is moving in

    Several wires ran through the box prior, but it sealed up tight and looked like a clean install
     
  5. inkahauts

    inkahauts Well-Known Member

    22,675
    1,103
    Nov 13, 2006
    The words that come to mind are ones I can't use on this site. ;). Seriously that sharp coax turn wouldn't pass qc all in its own not to mention the rest of that mess. Again get a supervisor out then it'll get fixed right.


    Sent from my iPhone using DBSTalk mobile app
     
  6. KyL416

    KyL416 Hall Of Fame

    4,410
    602
    Nov 10, 2005
    Tobyhanna, PA
    If the supervisor refuses to come out or just sends the same installer again, e-mail Ellen's office with the details at ellen.filipiak@directv.com
     
  7. inkahauts

    inkahauts Well-Known Member

    22,675
    1,103
    Nov 13, 2006
    If the supervisor refuses to come out or just sends the same installer again, e-mail Ellen's office with the details at ellen.filipiak@directv.com
    agree 100%. I'd even let the supervisor know that's what I was Going to do if he said he wasn't going to come out., might change his min din the spot. And if that's what it took to get him out after he did and got it fixed if still email Ellen.


    Sent from my iPhone using DBSTalk mobile app
     
  8. compnurd

    compnurd Hall Of Fame

    1,727
    32
    Apr 23, 2007
    Evans City PA
    I agree I would light those bastards up
     
  9. inkahauts

    inkahauts Well-Known Member

    22,675
    1,103
    Nov 13, 2006
    I agree I would light those bastards up


    Well the installer for sure. The sup we don't know yet.


    Sent from my iPhone using DBSTalk mobile app
     
  10. TorinTPG

    TorinTPG New Member

    85
    0
    Aug 11, 2013
    Georgia
    Out of curiosity, can I realistically ask/expect them to install a new box (weather resistant) to house just the DTV wires and splitter? I know that the equipment is designed to be exposed to weather, but I honestly feel that seeing the wires running into the splitter mounted directly on he vinyl will not look much better

    Anyone have any pics to share of what they recommend?
     
  11. peds48

    peds48 Genius.

    20,082
    1,068
    Jan 10, 2008
    NY
    No DirecTV does not provide any type of enclosures. splitter mounted outside is the norm and as long as is dine right it does not look to bad either
     

    Attached Files:

  12. inkahauts

    inkahauts Well-Known Member

    22,675
    1,103
    Nov 13, 2006
    I'm sure if you bought one that was big enough and mounted it on the side of your house they'd put it in there if you asked.


    Sent from my iPhone using DBSTalk mobile app
     
  13. carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,487
    940
    Nov 15, 2005
    Seattle, WA
    Vice president of consumer relations. Her office WILL get this resolved properly.
    Ellen.Filipiak@directv.com
     
  14. Joe166

    Joe166 AllStar

    130
    4
    Jan 5, 2007
    If it bothers you, as it did me, it is not hard to remedy this. My first install, back in the early 90's was put into a plastic box but when I upgraded a couple of years ago to HD, the installer jammed everything in to an existing ComCast box (where I get my internet and basic cable backup) to the extent that it was bending the cover of the box. When I questioned whether this was even allowed, he told me that it was perfectly all right since I "owned" that box. Never mind that it didn't fit either. After he was gone, I went to Home Depot and bought a sprinkler timer box and put everything in there. Another masterful job by Mas Tec, although I must admit they have been much better lately.
     
  15. Drucifer

    Drucifer Well-Known Member

    9,407
    244
    Feb 12, 2009
    NY Hudson...
    You would need to supply the wall-mounted utility box. I'm guessing, but they are probably available at large electrical supply house.
     
  16. TorinTPG

    TorinTPG New Member

    85
    0
    Aug 11, 2013
    Georgia
    I called Mastec today and waiting on hold for 15 minutes for a supervisor and was then told he would call me back shortly (this was 3 hours ago)

    I did see that the picture above shows the wiring and splitter being grounded...is this standard practice? I can only imagine my system is not properly grounded in the state that it is currently in
     
  17. adamson

    adamson Godfather

    593
    19
    Nov 9, 2007
    Houston, TX
    If there is no grounding block connected to the line from the dish and a green wire connected to a rod or whatever then I would say your not grounded. Totally WOW! I will save the other fine words Im thinking.
     
  18. TorinTPG

    TorinTPG New Member

    85
    0
    Aug 11, 2013
    Georgia
    It might grounded inside the box...I'll have to investigate. I want to talk to the supervisor before I cut the zip ties
     
  19. TorinTPG

    TorinTPG New Member

    85
    0
    Aug 11, 2013
    Georgia
    The box itself is grounded, but I'm pretty certain the the cable is not grounded inside that box since the grounding is contained on the left-hand portion that is closed. I have the box pictured in this link:

    http://digitalhomeconversion.com/images/distml.png
     
  20. TorinTPG

    TorinTPG New Member

    85
    0
    Aug 11, 2013
    Georgia
    Looky at what else I found during my investigation...the ground wire coming from the dish has been cut! Maybe a previous tech did it, but the installer should have checked this...
     

    Attached Files:

Share This Page