I had an upgrade this week. During the install, I added a box upstairs, so the tech had to run a line from outside and up into my attic. As part of this, he also had to add a module (splitter maybe?) on the outside lines. He shoved all of this into my Bellsouth telephone box. Since it wouldn't close (as it previously did), he threw a zip tie on it and he left it in the state shown in the pictures
My concerns are the fact that water can now get into the box and cause corrosion (to the phone block terminals and the DTV equipment) and the fact that some of coax in the bottom of the box is bent pretty severely
Bought my terminator cap today and tidied it all up. I think ima call it finished
The splitter is a bit crooked, but whatever...
Is there anyway you can position the splitter so the wires don't come down on top of it? That will keep water from running down the lines onto the splitter.
Maybe put a standoff under the coax just above the splitter so there is a physical gap between the coax and splitter. Alternately, possibly make a small rubber or plastic shroud to put over the splitter but under the coax to serve as a barrier. That could also serve to protect the splitter from direct rain.
Is there anyway you can position the splitter so the wires don't come down on top of it? That will keep water from running down the lines onto the splitter.
True, but if you can avoid having water drawn onto the splitter, why not? Right?- MergSent from my iPad using DBSTalk mobile app
The splitter is weather sealed. The problem is the connections which when properly done there should be no problem. The biggest problem the TS has is the "toboggan" leading water to his cable connection. the DirecTV splitter is the least of his worries now.
The splitter is weather sealed. The problem is the connections which when properly done there should be no problem. The biggest problem the TS has is the "toboggan" leading water to his cable connection. the DirecTV splitter is the least of his worries now.
I called DTV today to "register a complaint" with Mastec. They took my info and will have a Supervisor with DTV call me within the next 7 days. I'm not one to fuss usually, but this whole thing was just silly.
When I had the bad upgrade in 2009 I wrote to Mastec and sent them the pictures of what a terrible job the first person did. I also told them how good the next guy from them was and what a good job he did.
If you have paper work from them you should have a number that will reference it for them to find out who did this.
When I had the bad upgrade in 2009 I wrote to Mastec and sent them the pictures of what a terrible job the first person did. I also told them how good the next guy from them was and what a good job he did.
If you have paper work from them you should have a number that will reference it for them to find out who did this.
They didn't leave paperwork. First guy was Mike and send guy was Ladarious. That's all I have to go on
I have complained about MasTec so many times that I am sure DTV does absolutely nothing when they hear this. They must be incredibly cheap to justify their continued retention. I was so pleased a few years ago when I heard that DTV was taking all installations in house, but that obviously was a false rumor. SOME of the supervisors are quite competent, and I am sure that there are individuals who are excellent because the guys who come out the second time can usually fix what the first guy did, but the odds of getting one of those on the first visit is very slim.
the tech's ID number is attached to all orders, so DirecTV/Mastec will always know who was there
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Related Threads
?
?
?
?
?
DBSTalk Forum
3.6M posts
112K members
Since 2001
A forum community dedicated to digital bit streaming enthusiasts. Come join the discussion about programming, content, and reception, home theaters, displays, models, styles, satellites, reviews, accessories, classifieds, and more!