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Red Zone Channel without ST

Discussion in 'DIRECTV Programming' started by jamieh1, Aug 27, 2012.

  1. andygradel

    andygradel New Member

    9
    2
    Jul 25, 2013
    Swedesboro, NJ
    I called and offered $100 just for the Red Zone Channel, but was told they couldn't sell it as a standalone. I mentioned that buying the Madden 25th anniversary edition for $100 included streaming access to NFLST, but I didn't feel like dealing with hooking my tablet/phone up to the TV via HDMI every week and I'd much rather give them the money.

    They offered NFLST for 1/2 price, but I still said that was more than buying Madden. So, they ended up offering $15 off a month for a year PLUS 1/2 price NFL ST.

    Sold... looking forward to kickoff in September!
     
  2. Skywalker

    Skywalker New Member

    9
    0
    Sep 24, 2008
    Ok, just called. Got to RETENTION. Asked for Free Redzone Channel standalone which I had last year.

    They gave me Sunday Ticket w/ Redzone for free, plus a Genie for 4 TVs for free. Currently have two HD DVRS and two HD boxes. Contract was set to expire 4/20/14. They extended it 1 year.
     
  3. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,396
    585
    Dec 2, 2010
    Winters,...
    Sounds like you hit the jackpot! May I snoop and ask how much you pay monthly?
     
  4. Skywalker

    Skywalker New Member

    9
    0
    Sep 24, 2008
    Roughly $126/month w/ sales tax. Includes 4 receivers, protection plan ($7.99) and whole home dvr.
     
  5. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,396
    585
    Dec 2, 2010
    Winters,...
    Thanks, puts things in perspective.... You're not dating that CSR, are ya'? :)
     
  6. Crow159

    Crow159 Member

    526
    16
    May 23, 2007
    I talked to a front line CSR both times. I asked if I was eligible for it again this year and they could see that I had it last year but couldn't add it for this year. They transferred me to someone else and it was taken care of. It was probably retentions I was transferred to but I'm not really sure.
     
  7. camo

    camo Godfather

    1,168
    97
    Apr 15, 2010
    I think the key is having contract up or close. Last year they wouldn't budge on RZ because I had just added a new receiver. This year no problem, I'm no longer under contract. You do have to speak with retention to get it.
     
  8. Crow159

    Crow159 Member

    526
    16
    May 23, 2007
    I just received a new Genie in June. I'm a long ways away from being out of contract and yet I still got the Redzone channel standalone.
     
  9. chevyguy559

    chevyguy559 Fresno State Bulldog!

    769
    13
    Sep 19, 2008
    Fresno, CA
    My first try for Standalone RZC via email got denied, but they gave me a retention phone number and PIN to call back so I'll give it a try tonight....I did ask about my commitment end date which is coming up on 8/28 (from a Movers Connection last year). So maybe that's the reason for the retention phone number and PIN...I guess I'll find out tonight :)
     
  10. chevyguy559

    chevyguy559 Fresno State Bulldog!

    769
    13
    Sep 19, 2008
    Fresno, CA
    Phone call took less than 3 minutes from start to finish.....kinda makes ya wonder why they just couldn't add it via my email request....but I'm a happy man for another year, free Standalone RZC :)
     
  11. fsquid

    fsquid Godfather

    361
    0
    Aug 30, 2006
    Jacksonville...
    just got it added to my account. Simply called retention, asked for it. Then talked about the Fox Sports 1 negotiations. Took 4 minutes.
     
  12. Aug 2, 2013 #112 of 161
    jamieh1

    jamieh1 Hall Of Fame

    1,442
    11
    May 1, 2003
    2nd yea in a row Ive called several times and cant get Red Zone.
     
  13. Aug 3, 2013 #113 of 161
    y2k02c5

    y2k02c5 Legend

    174
    3
    Sep 14, 2006
  14. Aug 5, 2013 #114 of 161
    Skywalker

    Skywalker New Member

    9
    0
    Sep 24, 2008
    Called back today... Said "cancel service"... this time it did not take me to retention. Had to have a Customer Service Rep actually transfer me only after I asked him. Anyway, wanted to go for more since I didn't like where my bill was at.

    Got $20 off for 12 months of my current package
    Got $10 off for 12 months of Advanced Receiver-HD
    HBO STARS SHOWTIME CMAX SPORTS Free for 2 months (just enough time to download true blood and dexter)
    1-time credit of $50 for being a loyal customer since 2003.
     
  15. Aug 5, 2013 #115 of 161
    y2k02c5

    y2k02c5 Legend

    174
    3
    Sep 14, 2006
    Called back today... Said "cancel service"... this time it did not take me to retention. Had to have a Customer Service Rep actually transfer me only after I asked him. Anyway, wanted to go for more since I didn't like where my bill was at.

    Got $20 off for 12 months of my current package
    Got $10 off for 12 months of Advanced Receiver-HD
    HBO STARS SHOWTIME CMAX SPORTS Free for 2 months (just enough time to download true blood and dexter)
    1-time credit of $50 for being a loyal customer since 2003.


    they didn't offer ST with a 1 yr commit?
     
  16. Aug 6, 2013 #116 of 161
    Skywalker

    Skywalker New Member

    9
    0
    Sep 24, 2008
    Yes, got that in addition to what I previously mentioned.
     
  17. Aug 6, 2013 #117 of 161
    y2k02c5

    y2k02c5 Legend

    174
    3
    Sep 14, 2006
    Yes, got that in addition to what I previously mentioned.


    Nice. pretty sweet deal then. :)
     
  18. Aug 6, 2013 #118 of 161
    WestDC

    WestDC Well-Known Member

    2,604
    131
    Feb 9, 2008
     
  19. Aug 7, 2013 #119 of 161
    bamarolltide13

    bamarolltide13 New Member

    6
    0
    Apr 24, 2009
    Called last week, couldn't get STRZ standalone like I had last year. They said it wasn't available, but obviously, we know better. They offered me the $15 per month and $10 HD per month credit, so $25 off my bill monthly for 12 months.

    Called back today, different person, after he did some searching through the system, he figured out the way to do STRZ standalone, and did it for free. No problem.

    Both times, I said cancel, and got to retention right away. You just have to keep trying until you get a CSR that knows the system well enough to do it.
     
  20. camo

    camo Godfather

    1,168
    97
    Apr 15, 2010
    I called and got it but my bill this month has full blown ST on it. Called back and was told RZ was not available as a standalone. I said check recent activity then she came back and said she would fix it. Still waiting for the correction..........It may suck changing to Dish but I will if they reneg on RZ.
     

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