1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Redesign of DirecTV.com "My Account" Section...

Discussion in 'DIRECTV General Discussion' started by michaelyork29, Nov 16, 2007.

What do you think?

  1. Love it

    0 vote(s)
    0.0%
  2. It's OK

    28 vote(s)
    14.9%
  3. Hate it

    105 vote(s)
    55.9%
  4. What's the difference?

    55 vote(s)
    29.3%
Thread Status:
Not open for further replies.
  1. michaelyork29

    michaelyork29 Godfather

    284
    0
    Jun 22, 2007
    What are your thoughts on the rediesign of the My Account section of DirecTV.com?
     
  2. lwilli201

    lwilli201 Hall Of Fame

    3,189
    28
    Dec 22, 2006
    Missouri
    One change I do not like is that there is no description in the resent activity entries. They had a description of the charge before the change.

    Also, I can not enter my account with Netscape. Only IE.
     
  3. michaelyork29

    michaelyork29 Godfather

    284
    0
    Jun 22, 2007
    I forgot netscape even existed.... :)
     
  4. lwilli201

    lwilli201 Hall Of Fame

    3,189
    28
    Dec 22, 2006
    Missouri

    I use both, but I started using netscape when my IE was a virus magnet.
    May be better now but it was real bad a few years ago.
     
  5. shocky

    shocky Legend

    109
    0
    Oct 22, 2007
    I agree.. I liked being able to see every exact thing that was happening on my account, and a description other than 'Charge'. The new system seems counter intuitive.
     
  6. Drew2k

    Drew2k New Member

    14,514
    228
    Aug 16, 2006
    Couple of things:

    I don't like that I have to go to a separate page to log in - I liked doing it right at the top of the main page.

    The option "View Bills Online" takes you to your bills, but there is no link to get back to your account.
     
  7. spartanstew

    spartanstew Dry as a bone

    12,566
    61
    Nov 16, 2005
    Wylie, Texas
    I see a difference, but have no opinion one way or the other. Another poll I can't vote in.
     
  8. Jhon69

    Jhon69 Hall Of Fame

    4,719
    5
    Mar 27, 2006
    Central San...
    Well I love it!.:D
     
  9. morbid_fun

    morbid_fun Godfather

    402
    0
    Jan 16, 2007
    I also love the change except for the account activity section. Only the description of 'Charge' does not help any of us.
     
  10. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

    21,331
    247
    Nov 15, 2005
    My thoughts exactly!

    Cheers,
    Tom
     
  11. JLucPicard

    JLucPicard Hall Of Fame

    3,985
    0
    Apr 27, 2004
    Are they done with the changes??? I aree that just the word "Charge" is less than helpful. I would hope that the change process is still ongoing and that it will eventually (soon?) reflect the same information it did before. I can't understand why having such vague verbiage would be the desired result?
     
  12. Dolly

    Dolly Hall Of Fame

    2,179
    0
    Jan 30, 2007
    May be they are trying to force more people to pay online.
    First you could no longer see your bill on site without online pay. And now all you get in the Activity Section is "Charge" ;)
     
  13. Boston Fan

    Boston Fan Godfather

    286
    0
    Feb 17, 2006
    Must have been updated. There is now a link titled "Account Activity".
     
  14. leww37334

    leww37334 Hall Of Fame

    1,529
    0
    Sep 19, 2005
    MY account -> account details -> view bills online
    seems to give bill details, what am I missing?
     
  15. wmj5

    wmj5 Godfather

    263
    0
    Aug 26, 2007
    directv since 1995: I think they should give a description of each thing you are paying for.
     
  16. arxaw

    arxaw Icon

    609
    0
    Jul 13, 2003
    Too cluttered, too many sub-menus and drop-down boxes that are too small.

    It's almost as bad as the DVR menu. Almost.
     
  17. michaelyork29

    michaelyork29 Godfather

    284
    0
    Jun 22, 2007
    I'm partially with you on this one...

    I do like how they implemented AJAX and new javascript to make it more "fancy", but did like logging in at the top of the main page, and not all of the old pages (like viewing your hardware) has been updated. Will they get around to updating those also?
     
  18. arxaw

    arxaw Icon

    609
    0
    Jul 13, 2003
    I hate AJAX/javascript. Show all the menus and data on the damned page instead of having a bunch of drop down animated boxes to navigate and scroll through.

    A lot of D* customers live where reliable and affordable highspeed connections are not available.

    And why in the hell did they take the login off the main friggin' page.

    All fancy fluff and no functionality improvements.
     
  19. wingrider01

    wingrider01 Hall Of Fame

    1,764
    2
    Sep 9, 2005
    unless I am missing it, it still does not document your commitment end date. Would be a nice thing to have if they are trying to streamline their online system
     
  20. Smooth Jazzer

    Smooth Jazzer Legend

    183
    0
    Sep 4, 2007
    Amen to that. Furthermore there is High Speed Int. about five miles from me>result:
    I am at the mercy of the satellite if I want HSI, go figure:rolleyes:
     
Thread Status:
Not open for further replies.

Share This Page