Refund check from At&T on behalf of Directv

Discussion in 'DIRECTV General Discussion' started by gator1234, May 13, 2016.

  1. Rich

    Rich DBSTalk Club DBSTalk Club

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    So, you put it in your bank and wait until it either clears or is rejected. Just don't spend that amount until you're sure the check cleared.

    Rich
     
  2. lwilli201

    lwilli201 Hall Of Fame

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    Looks real fishy. Call the bank Printed on the check. Ask for verification of the AT&T account number on the check.
     
  3. dpeters11

    dpeters11 Hall Of Fame

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    Doesn't always matter. I cashed a check from someone at the office when they bought something off me. I got charged when that check bounced. I had plenty of money to stay in the positive when the amount of the check was taken out. I got charged for the check not clearing. Not a lot of money or anything, but would still be annoying to lose even $20 for something like that.
     
  4. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    Um, no. Many times you get a fee for depositing a bad check.
     
  5. nyfalcon

    nyfalcon New Member

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    I joined the forum because there is no one else talking about this on the internet which I see as strange. I got one for $107.

    My bank check matches the numbers but not sure what to do. It is a jpmorgan chase check so maybe I will head over to my local chase bank and see whats up and deposit it
     
  6. nyfalcon

    nyfalcon New Member

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  7. nyfalcon

    nyfalcon New Member

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    Just got back from the Chase bank and they advised me not to cash it as it has a few red flags. I let them photocopy it and sent to their fraud dept.
     
  8. trh

    trh This Space for Sale

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    The phone number previously posted is listed as AT&T Accounts Payable.

    When you call the number (and the recording has changed since this thread started), AT&T says the refund is on services or orders placed with DIRECTV. The also state the order number associated with the check is the invoice number on the check minus DTV on the end.

    If you need a name change or a re-issue of the check, you can wait and talk to an AT&T rep, BUT they don't have the specifics on what the check is for.

    And they say twice 'these checks are valid and can be cashed.'

    Really odd since one poster here said he's never had DIRECTV and nyfalcon said his bank isn't sure about the check.
     
  9. nyfalcon

    nyfalcon New Member

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    I am gonna hold on to the check and see what others post. Once again I was in a chase bank with a chase check and they told me it looked fishy. I told the manager I will let them know if I find anything.
     
  10. bobnielsen

    bobnielsen Éminence grise

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    What I want to know is, "Where is mine?"
     
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  11. michaelrice64

    michaelrice64 New Member

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    I have been a DirecTV customer since 2008. I received a check for $52.43. As others have stated before, when you call the provided number, all the recorded message tells you is that the checks are valid and can be cashed. But they have no further information about the refund. So I called DirecTV customer service. All they could tell me was that the refund checks were issued for "orders placed between 2008 and 2014, that were not cancelled"?? I told her that didn't explain why the refunds were being issued. She said that is all the information that she had.
     
  12. citizenjane

    citizenjane New Member

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    Fayetteville...
    I also received a refund check as previously described. I contacted Directv and asked them why I got the check as I had never been a customer. My check was for $21.55. The representative checked the invoice number and apparently in 2010 I paid a deposit. I remember contacting them to see if I could use the service but didn't remember paying anything. At any rate, the rep. assured me that the check has no requirements and I should feel free to cash it.
     
  13. hotratz

    hotratz New Member

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    NW Oregon
    My check is for $19-something. I've never been a Directv customer. Seems like I would remember having given them a deposit at some point, and I don't recall ever considering switching to them from Dish. Will keep my eye on this thread and hope someone posts a definitive answer. At the very least, it's good to know I'm not alone.
     
  14. mrknowitall526

    mrknowitall526 Active Member

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    Have received nothing yet, but I have bundle billing through Verizon and never receive anything in the mail from DTV.

    Sent from my 2PS64 using Tapatalk
     
  15. Kramer22

    Kramer22 New Member

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    Got a refund the other day for $27.19. Called the number as did the rest of you. Deposited check yesterday. It cleared. I guess that's that.
     
  16. Kennethob

    Kennethob New Member

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    May 15, 2016
    I received the same information after I called DirecTV and they escalated it to their fraud department. I received a voicemail yesterday from DirecTV customer service ( (800) 531-5000) stating it related to services ordered between 2008 and 2014. I guess that is sufficient for me so I'm going to deposit it.
     
  17. bobbyv

    bobbyv Legend

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    Edmond,...
    Hmmm . . . I've upgraded equipment during 2008-2014. Probably won't receive a check though.
     
  18. Rich

    Rich DBSTalk Club DBSTalk Club

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    I don't really like the bank we use (Santander), but I've never been charged for a check not clearing. Only had it happen a couple times, but never saw any charges. I guess different banks...

    Rich
     
  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    My thoughts exactly.

    Rich
     
  20. dpeters11

    dpeters11 Hall Of Fame

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    Well this was when I was with Fifth Third. Probably best not to go with a bank that's an improper fraction :)

    I've not tested how my Credit Union would handle it, fortunately.
     
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