Replacing Equipment

Discussion in 'DIRECTV General Discussion' started by DirectMan, Nov 15, 2019.

  1. DirectMan

    DirectMan AllStar

    292
    67
    Jul 14, 2007
    I have a HR-54, two C61K clients and a HR-24 and when the time comes when the HR-24 dies if I request an additional C61K as a replacement will I be required to accept a new 2 year agreement? Will it also require a truck roll to have the tech visit and call in to get the C61K authorized or is that something I can do by calling in to D*.
     
  2. trh

    trh This Space for Sale

    7,270
    674
    Nov 2, 2007
    NE FL
    Yes on new contract. You're upgrading your equipment.
    Truck roll vs. self install could go either way.

    You could just ask for a replacement HR24. Shipping and handling fee. No contract extension.
     
  3. DirectMan

    DirectMan AllStar

    292
    67
    Jul 14, 2007
    I would probably follow your advice and just request a replacement HR24.
     

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