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Replacment HR20

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by chevroletman20042000, Jul 19, 2007.

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  1. chevroletman20042000

    chevroletman20042000 Legend

    May 19, 2007
    does any one now how long it usually takes D* to ship your replacement receiver? i keep looking under my orders on my account on the net and it keeps say processing its been like for 3 days
  2. shendley

    shendley Hall Of Fame

    Nov 27, 2005
    I called up and ordered a replacement 20 Sunday and was told 2-3 days (which is normally what they're able to make, I believe) but I received a call from them this morning telling me that there had been a problem with the system recently and they were having to go back over all these orders. She asked me a couple of questions and said it should be at my house by Saturday. Perhaps your order hit the same problem.
  3. chevroletman20042000

    chevroletman20042000 Legend

    May 19, 2007
    probably has cause my past orders i have had hasnt taken this long to ship. i havent got a call yet so i will give it a day or two and if it still says processing ill give them a call.
  4. pcates

    pcates DBSTalk Club Member

    Sep 20, 2006
    Mine went out on Monday. I called that evening and received my replacement today at noon. The same thing happened two months ago and that one took the same 2-3 business days as they promised.
  5. LR308er

    LR308er Duplicate User (Account Closed)

    Jun 27, 2007
    Are they replacing the 700's with 100's or is it apples for bad apples?
  6. bluemoon737

    bluemoon737 Godfather

    Feb 20, 2007
    Portsmouth, NH
    In most cases you will get a 700 for replacement. I had one of my 100's die and just got a 700 replacement. Took two days for delivery (actually under two days).
  7. Mixer

    Mixer Hall Of Fame

    Sep 28, 2006
    I received a replacement, which I returned to sender when it got here, in two days. That was two weeks ago so things may have changed since then.
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