First of all has anyone else notice that the DVR tends to get confused with the NFL Ticket Super Fan? Mine tend not to let the blue button work to see what other games are on in the bar menu that pops up when I use this button. Second today it just froze on one channel then it gave me a black menu screen and stuck the small picture up in the right corner (in high def ). I tried several times to just hit the power button on the remote but this seems to confuse it more! Third I did a real HARD reset, well that is what it turned out to be cause it wiped the HD clear, I hit the red button to reset the DVR and it reset the whole DVR, hours of shows simply gone! It seems as if they are trying to make this machine do too much, I no longer have VOD...still have media share but no VOD...gone! (how do I get it back?) But I kinda don't want the extra features of the superticket...it seems to freeze the DVR up and you can't manuver the menus when your on the HD channels for superticket, I think this lead to the whole thing dumping on me.