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Discussion in 'General DISH™ Discussion' started by Andrew Sullivan, Jun 13, 2019.

  1. Andrew Sullivan

    Andrew Sullivan Active Member

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    Dec 7, 2017
    My neighbor is a 79 year old woman. She moved out of state and had to cancel her service with Dish. She is not under contract anymore. Yesterday she received the return box from Dish. The instructions tell her to return the LNBF. She lives in a retirement community so asking a neighbor is not an option.
     
  2. NYDutch

    NYDutch DBSTalk Club DBSTalk Club

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    Dec 28, 2013
    She just needs to let Dish know the LNBF is not readily accessible.
     
    AZ. likes this.
  3. Andrew Sullivan

    Andrew Sullivan Active Member

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    Dec 7, 2017
    I agree, but how many seniors are going to think of that, much less considering that Dish or DirecTV for that matter, would wave that stipulation?
     
    AZ. likes this.
  4. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Most senior citizens I know are ornery enough that they wouldn't have a problem telling DISH they were not getting the LNB back. Even if it was ground level. :D
     
    compnurd, dennispap and NYDutch like this.
  5. NYDutch

    NYDutch DBSTalk Club DBSTalk Club

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    When you tell your neighbor, tell her to spread the word to everyone else in the retirement community with satellite service. If they have a newsletter, put it in there as well. Neither company wants anyone to get hurt retrieving an LNBF. At least the legal department doesn't... ;)
     

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