I just cancelled Dish - Went to a HTPC with OTA HD and streaming. Not as simple as Dish but no monthly cost anymore. I read other posts on the return process but didn't get a difinitive answer on return charges. After convincing the rep I am not going to return the LNB because its 2 stories up, they waived that requirement, but I was told the return box will have a shipping label that I can use which I will be billed $15, or I could ship it my own way at my own cost. Also told I have 30 days to return the equipment. I just wanted to make sure this was consistant with others experience.