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Returning Equipment - Told I will pay $15 for return shipping label

Discussion in 'General DISH™ Discussion' started by Guitar1969, Jul 26, 2010.

  1. Aug 3, 2010 #41 of 105
    habsfan66

    habsfan66 AllStar

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    I meant does the $15 apply if you're returning a receiver as well as downgrading service but not quitting Dish completely?
     
  2. Aug 3, 2010 #42 of 105
    Jim5506

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    I do not know.
     
  3. Aug 3, 2010 #43 of 105
    John79605

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    The $15 does not apply if you continue to be a subscriber.
     
  4. Aug 3, 2010 #44 of 105
    Shades228

    Shades228 DaBears

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    It's just one more thing to irritate someone on the way out. I told my friend I would pay his cancelation fee when he signed up for DirecTV. He told me about this fee because I had warned him that he needed to keep his LNB or they charge it. He said after disconnecting his account he wouldn't go back even if he didn't like DirecTV after 2 years because of their disconnect process he'd just look at someone else.
     
  5. Aug 4, 2010 #45 of 105
    habsfan66

    habsfan66 AllStar

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    Excellent, thank you.
     
  6. Aug 4, 2010 #46 of 105
    Jim5506

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    So if you have multiple receivers leased and plan to jump to cable, fios or DirecTV, it is best to either keep or downgrade your service and return all but one receiver, then cancel a week or so later after the first change is executed and complete.

    What's sauce for the goose is sauce for the gander, more than one way to skin a cat, etc.
     
  7. Aug 4, 2010 #47 of 105
    TulsaOK

    TulsaOK New Member

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    Animal cruelty and goose sauce. :eek2:
     
  8. Aug 4, 2010 #48 of 105
    Zero327

    Zero327 Godfather

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    I think it's hilarious. You tell DISH, "I don't want you anymore and I'm not going to pay." they say "Fine. But that equipment you have is leased. And since you're no longer a customer, you get nothing more free from us. You pay shipping."

    Don't expect someone you just told to take a hike to then spend more money on you. If you lease a car and tell them they can come pick it up when you're done with it; they'll come get it... but YOU WILL PAY for it. Guaranteed.
     
  9. Aug 4, 2010 #49 of 105
    matt

    matt New Member

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    Hang on to the second to last one and its label, call and cancel, then return that final one in the box along with the other IRD they sent you a label for! :D
     
  10. Aug 5, 2010 #50 of 105
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    The return label is billed for when used, not when sent out by DISH.
     
  11. Aug 5, 2010 #51 of 105
    Jhon69

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    It would seem to me if I don't return it ,and I'm charged for it,then I would own it?.:confused:


    Wouldn't sell it,would put it in it's own display case.Best DVR I have even had the pleasure to operate and I have been through a few(mainly on the D* side).The Dish 625 is just one awesome machine!.:D
     
  12. Aug 6, 2010 #52 of 105
    4HiMarks

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    If you are leasing (or making loan payments on) a car and you stop paying, they will come pick it up. You don't have to do anything. Guaranteed.
     
  13. Aug 7, 2010 #53 of 105
    pitflyer

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    I returned one of my receivers last month. The return box clearly said 'If you are terminating service, it will cost $15 to use this return label". As I was not terminating service, I did not (and so far have not) gotten charged. If I do terminate, I could ship it back at my own cost -- but for such a big and relatively heavy box $15 is actually a fair price to ship, so I don't think I'd save much.

    It's a little ticky tacky for sure to get customers on the way out, kinda like cable, where I have to pay to disconnect.
     
  14. Aug 11, 2010 #54 of 105
    tafische

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    Just canceled as was also a little surprised by the fee. Wonder how they are going to charge me? My receiver is 5 or 6 years old at least and they have no credit card on file for me.
     
  15. Aug 11, 2010 #55 of 105
    Jim5506

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    I have one owned receiver, so if I were to cancel (when they discontinue HD Absolute) I'll reduce my stable to that one owned 211 and then a month or so later cancel.

    I've heard just reducing your # of receivers does not trigger you paying to return them.

    I guess we'll start finding out soon.

    To be truthful, I shipped a 510 to someone who bought it from me on eBay and the shipping (USPS) was over $18, so $15 is not unfair.

    What's unfair is us having to pay them to return their equipment to them.
     
  16. Aug 11, 2010 #56 of 105
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    They will bill you ... and perhaps send you to collections if you don't pay that final bill.
     
  17. Aug 12, 2010 #57 of 105
    Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Perhaps... but did you have to pay shipping to get the receiver initially when it wasn't yet in your home? OR if you have to swap for replacing a failed one?

    While I don't "like" the fee... at least it is an out-the-door fee and not an unreasonable one at that based on shipping costs only... so I can think of worse things.
     
  18. Aug 12, 2010 #58 of 105
    Nick

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    Really! :rolleyes:
     
  19. Aug 12, 2010 #59 of 105
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    And yet you're still giving your life to the thread. :D
     
  20. Aug 12, 2010 #60 of 105
    MadMac

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    Interested to see this. Chap who works for me switched to Direct and was told to return the LNB - he made it clear that at 63 years of age, he wasn't climbing a ladder to get it, and they backed down. They made no mention of a charge to return his box, however.
     

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