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Discussion in 'DIRECTV General Discussion' started by Juppers, Dec 21, 2010.
77% are willing to pay DirecTV more in order to be able to remove Guide Ads.
I can't stand the guide ads, but this weekend something happened that I didn't expect. My dad (non-technical) was watching Game of Thrones on his iPad, so I told him he could watch it on his big screen using HBO on demand. He grabbed his remote, pulled up the guide, and went right to the HBO on demand banner ad. Before I could tell him to just go to channel 1000 or 1501, he was already there and trying to add it to his queue.
I still don't like them and think they slow down the guide and wish there was a way to opt out, but people do use them and find them useful. And it had to be my own father that showed me. *sigh*
That's one of the benefits .. Instant access to movies.
That works for some but it would be better if you could turn them off or on.
This is a guide issue. We are getting a new guide soon. Satelliteracer already indicated that these ads were a temporary solution due to the limitations of the current system/GUI. So...why complain about them now?
Because lately their numbers have greatly increased, and their annoyance factor has also increased. I didn't mind one or two. We have way more than that now. And October is three months away, assuming they stay on schedule.
I just think it would make more sense for the VOD ads to be next to their counterpart premium channels. Bunched up like the way they are is just too much.
I also go to 502 and hit the up arrow once to see a full page of listings. Better yet I just use my iPad which is 1000 times more visually pleasing, full of the nice apple iOS UI touches (the whole smoothness and liquidity) while much faster than even the HR24. The iPad is an amazing device. Ever see the motherboard on ifixit? Astonishing all it does in that tiny but of space as opposed to an atx sized board in the DirecTV DVR.
Based on what has been hinted at...you'll love the new GUI.
Have they greatly increased? We've had that bunch near the 500's for awhile now. I just wouldn't worry about something they are about to replace.
Ask fios customers about rolling out a new guide. May not take as long as a new TiVo but I think October is ambitious. And that is still 3 months away.
The Fios guide rollout and the TiVo are very different animals from this guide rollout. TiVo dropped the ball on the TiVo and Fios hasn't got the same development and testing capabilities. DirecTV has been working in the new GUI since at least last year. It's already been seen internally from what we've been told here. October sounds like a very safe bet.
I have no faith in DirecTVs software creating abilities. The HR software is a poster child for how not to develop a CE system. Issues that have been around since the first release are STILL lingering, basic functions fail, and it is horribly slow. Based on their track record, the new guide is going to hurt more than it will help.
What "basic" functions fail? Their track record is actually very, very good..
I've seen series recordings not record at all, a first run show get bumped by a repeat of a lower priority first run only series, not respond to the remote at all, and response to the remote severely delayed i.e. greater than 20 seconds after the button press. I've seen audio dropouts and total audio loss coming out of trickplay, and I've seen video stutter when catching up to live after watching in the buffer. And this is just in the last week since the new version was pushed.
A DVR that doesn't respond to the remote consistantly, follow recording rules consistantly, and doesn't play back content correctly. I consider those all basic functions that should always work, at least while there is adequate signal.
Well then, aside from a bit of sluggishness, you're the exception to the rule. Many have had multiple receivers without the problems you have listed. If those were widespread problems, rather than limited occurrences, we'd see a might big uproar from the nearly 20 million customers. Heck, it would be a worthy news item if there was a major issue with buggy software. Websites like Gizmodo and Engadget would be all over it.
We've heard good things about the new GUI here and elsewhere. They have dramatically improved the current software and have apparently designed the new GUI to perform better on the given equipment. With the current flavor, they've only been able to tweak rather than making wholesale changes. They will be taking everything they have learned and applying it to a new approach aimed at a better experience for customers. Have a little faith. They have a very good track record.
My HR24 doesn't miss recordings unless there's more than 2 things set at the same time, and that's a physical limitation not a bug. My system seems pretty good, besides some sluggishness.
I'm excited for this new evolution in software they are planning for this equipment. A whole new HD user experience will help in many ways, including the subject of this thread. With more screen real estate, the in guide ads will not be as intrusive. On a stretched SD guide, 4 lines of ads take up so much room, you might as well use the blue button and scroll through the 1 line guide.
So bring it on DirecTV. I can't wait for this improvement.
I don't see how you can say that with a straight face. The HR2x software is much better than it was when it was released, but that's only because it was truly awful. It has been a very bumpy ride. Hopefully the HD GUI allows them to fully wipe away the remains of this old system, and start fresh. Everything I have heard is extremely positive, so hopefully that holds true when it's running on millions of boxes.
What I have been seeing for a very long time now. Slower response recently, but trickplay a/v pauses have been happening for seems like a year now.
Which has been corrected.