Roofers are idiots

Discussion in 'DIRECTV General Discussion' started by Lucid504, Oct 7, 2011.

  1. ddrumman2004

    ddrumman2004 Legend

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    Mar 28, 2007
    When we had DTV installed back in 04, the installer wanted to put it on the roof and there was a 3" pipe in the ground already where the old Primestar dish was located. I told it it would be easier to mount it there instead of climbing up on the roof. Plus, all the cables were there.....hardly any wiring on his part.

    I had removed the old Primestar dish in anticipation of them mounting the DTV dish there. The installer complained because he had to go buy some large u-clamps to mount the dish to the pole.

    I can easily clean the dish and LNBs if needed and I just had a new metal roof installed so no way I would even consider mounting a dish to the roof now.
     
  2. fleckrj

    fleckrj Icon

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    Sep 4, 2009
    Cary, NC
    My roofer did the same thing, and it was nearly three years after I had the roof replaced before I needed to have the alignment adjusted.

    The only option I have is to mount the receiver near the peak of the roof of my 3 1/2 story house. Because of the lay of the land and the location of the trees (primarily loblolly pines that are upwards of 100 feet tall), a pole would have to be approximately 50 feet high or would have to be 30 feet high, but in front of my garage door. Neither of those were viable options.

    Fortunately, snow is not much of a consideration for us. We might get 10 inches of snow per year, and it rarely hangs around longer than two days. I did have a problem one time when ice bent a loblolly into the LOS path. Ultimately, I removed that tree
     
  3. wallfishman

    wallfishman Icon

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    Dec 31, 2008
    The best bet is always let the roofer take it down and let Directv put it back up the right way. they will either do it for free or a very cheap price like 49 bucks. I have went behind roofers that have put back dishes and they are always, always, always jacked up. the last one i did a few months ago i ended up undoing the whole mess they made, and had to put up a completely new dish. This also left customer with the feet from a mast and 2 monopoles left in their brand new roof. there was no way to use or adjust what they did it was basically backwards. Out of my experience with this maybe 20 jobs, i dont think any were right, which is why i was there. Its not rocket science for sure , but it is so much better to let someone do what they do everyday and has a meter install your hd dish. roofers have No idea, and no meter.
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    Feb 22, 2007
    Piscataway, NJ
    I've always been a bit leery of houses that high. I have two brothers-in-law that bought new houses that high and asked them both if they had a plan in place if they had to get onto the roof for some reason. They both said they'd call a contractor. I think that's what I'd do too.

    Rich
     
  5. mikeny

    mikeny Hall Of Fame

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    Aug 20, 2006
    I wound up having a leak from a flat roof over an extension where the dish was installed. :whatdidid I got it replaced last September and chose to use a non pen mount there this time.
     
  6. fleckrj

    fleckrj Icon

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    Sep 4, 2009
    Cary, NC
    That is the route I wanted to take, but it was going to take DirecTV ten days to come out and re-install the dish. I was having about 65 people over to watch the Kentucky Derby two days after the roofers finished, so that was not an option. The roofer marked the exact position of the mounting screws and replaced the dish exactly where it was. The only difference was the thickness of the new shingles versus the old ones. I figured that if it worked, that would be great, and if it did not work, I would call DirecTV again. Granted, my signal strength went from the 98 to 100 range down to the 92 to 96 range, but it was at least three years after the new roof before I needed to have DirecTV come out.

    When I did call DirecTV, it was because I had lost LOS to 110 and 119, and that was caused by my neighbors' trees and not by the roofer. Since I do not need 110 or 119, I called to have the 5 LNB replaced by a 3 LNB assembly. When the DirecTV technician saw how high the dish was mounted and how steep the main part of the roof was, he said he could not do the swap. I told him that he could reach the dish from the garage roof, but he said that he was not alowed to do a two-ladder installation. He did, however, leave a 3 LNB assembly on the roof. He said that he would mark my account so that I could cancel without any penalty. I had been a DirecTV subscriber for more than 10 years, and obviously, someone installed the dish where it is. The technician said it must have been installed by an independent contractor, because DirecTV would not have done that install.

    I called an independent installer, and he was able to stand on the garage roof (which is not very steep), and swing the LNB arm around to where he could reach it from the garage without a second ladder (it helped that he was 6'6"). He swapped the LNB with the one that the DirecTV technician had left on the roof and re-aimed the dish, and everything has been fine. The signal strength on 101 is back to the 98 - 100 range and on 99 and 103 is in the 94 to 98 range.
     
  7. fleckrj

    fleckrj Icon

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    Sep 4, 2009
    Cary, NC
    Flat roofs are always a problem waiting to happen.
     

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