is there anywhere else doing same day calls? im a DNS contractor for Dish, i have been taking same day service calls installs and upgrades. never fails that large jobs drop in at 3 or 4pm and ill be working till 7pm, then next day no work at all. the remote techs (in house Dns techs rarely ever take drop ins, they get their 4 calls a day and thats that. i however have to take whatever they drop in. i dont think thats fair, i would like to have a steady week vs a rollercoaster work week. i have done 7 calls in one day and drove over 300 miles to get to them. would be interested in some feedback on this.. i understand the customer stand on this, no waiting. but at what cost? run contractors like crazy, (no wonder why we have a bad rep) i personally install better then most internal techs.