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Samsung Smart TVs - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Scott Kocourek, Aug 29, 2012.

  1. RAD

    RAD Well-Known Member

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    Dripping...
    That means that the model TV isn't supported by DIRECTV as a RVU client. I also don't see it listed at http://www.rvualliance.com/products as being certified. I ran into that also with a different model "SmartTV" which isn't that smart when it comes to RVU. So it's either get a new model TV that supports RVU or I recommend just getting another C41 client from DIRECTV for that set, sorry.
     
  2. darman

    darman AllStar

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    Thanks.

    I have a C41 for it, so this was really just my curiosity since I saw it there. Can't leave well enough alone, I guess.
     
  3. harsh

    harsh Beware the Attack Basset

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  4. RAD

    RAD Well-Known Member

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    Dripping...
    And DIRECTV and Samsung said all their 2012 model Smart TV's would be able to use RVU and that turned out to also be incorrect.
     
  5. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Sure they all can..... just need a C31 or 41! :)
     
  6. Stevies3

    Stevies3 Legend

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    I have a friend who has a Samsung ES6500 hooked up via RVU and he has freezing with audio dropouts. It's also very slow when changing channels. Latest firmware is installed


    Sent from my iPhone using DBSTalk mobile app
     
  7. Beerstalker

    Beerstalker Hall Of Fame

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    Peoria, IL
    Finally had my parent's install done 8/24/2013. Installer showed up with HR44 and three C41s. Install went well and sent him on the way. Then I called in and added two additional RVU clients (Samsung UN32F5500 TVs). I bought DECA adapters off Amazon and installed them myself rather than paying DirecTV $50 each for them. The CSR on the phone had a bit of trouble because he had never done an RVU client activation for a customer only for install techs. Eventually after putting me on hold a few times we were able to get it all figured out and up and running. So my parent's now have the HR44 in the living room and C41s in the kitchen, salon, and family room, and RVU TVs in two of the bedrooms (five clients total).

    Everything works great, and I was able to verify my assumption that if you try to turn on a fourth or fifth RVU client while three are already being used you will get a error screen telling you that you have to turn off one of the other clients (it even lists the names of the clients active I believe). I had taken a picture of the screen to post here, but accidentally deleted it. The RVU TVs seemed to respond pretty quick for the most part. When you first turn them on it does take a little bit longer for them to start up, but then they run pretty smooth. Channel changes take a bit longer than the C41 clients too, but not anything horrible. Overall I think my parents will be very happy with them.
     
  8. RAD

    RAD Well-Known Member

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    If you haven't done it I'd get RC71 remotes for those RVU TV's, unless something changed on this years remotes the Samsung didn't have the skip fwd/REW keys on them.
     
  9. Beerstalker

    Beerstalker Hall Of Fame

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    I already had them and set them up, thanks for recommending it though.

    I did use the Samsung remote included with the TV for a few minutes and everything seemed to work pretty straight forward with DirecTV that I tried. I don't remember trying any trick play stuff or anything though. I planned on using the RC71 as the primary remote anyway though so my parent's have the same remote on most TVs in the house (the living room and family room with have Harmony 650s).
     
  10. sfenton

    sfenton Cool Member

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    I just called to try and activate my UN32F5500 and the CSR would not do it because it is not on the list.

    It is listed on the RVU alliance page but not on the Directv page.

    Did you have any issues about the model number when you called?
     
  11. Beerstalker

    Beerstalker Hall Of Fame

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    No, he never even asked for the model number. He originally asked for the serial number, but then realized he didn't need that and never asked for it on the second TV we activated.

    Sounds like the CSR you were dealing with doesn't know the correct way to do it. Call back and try again. Make sure to at least talk to the Access Card department (or whatever it is called) just like you would to find out about buying a used receiver, etc.
     
  12. RAD

    RAD Well-Known Member

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    Dripping...
    I can not set the cities I want in the weather TV app. When I select edit cities the frame for entering the city name shrinks to the size of the PIG and goes to the upper left hand corner of the screen. This is with a Samsung UN40ES6100 running the latest Samsung firmware and paired with a HR34.


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  13. Ed Campbell

    Ed Campbell Hall Of Fame

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    Never had this happen before - and I apologize for not skimming comments to look for prev posts:

    Watching a program dvr'd a few days earlier, a static banner advert for BEST BUY popped up in the lower lh corner. After i realized it wasn't going away on its own, I switched my Harmony to control of the Samsung "SMART" 6100 alone and pressed EXIT and the advert disappeared.

    NO controls for D* did anything.

    Wha?


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  14. Ed Campbell

    Ed Campbell Hall Of Fame

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  15. harperhometheater

    harperhometheater Legend

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    Anyone happen to know if the new Samsung Smart Media Player may support RVU? It'd be pretty sweet to have all those apps, cablecard and directv all in one box! :D


    http://www.samsung.com/us/video/blu-ray-dvd/GX-SM530CF/XAA?from_mobile=true


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  16. peds48

    peds48 Genius.

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  17. Dec 5, 2013 #237 of 370
    Dalz

    Dalz New Member

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    Has anyone had any problems with picture quality using RVU? I'm running a Genie HR34 and using a Samsung F6300 as an RVU client. The quality on my primary tv is fine, but watching through RVU is horrible. The image is very pixelated - feels like watching a youtube video at 480 resolution, and the response with the DirecTv remote is extremely slow and buggy. Often fast forwarding or rewinding will cause pre-recorded shows to freeze and I have to exit out and restart it from the List view. The Samsung manual actually says it requires CAT7 cable (10GB), but there are very few vendors that even carry them. I found a few on Amazon, but the prices are very high for ethernet cable. (Monoprice doesn't even carry them.) Could this really be the problem? I'm using CAT5 and CAT6 on the network - was going to try swapping out the CAT5 but thought I'd check here and see what I really need.

    Thanks!
     
  18. Dec 5, 2013 #238 of 370
    peds48

    peds48 Genius.

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    The cable is not the problem. how is your HR34 connected to your network?

    Welcome to DBSTalk!!!
     
  19. Dec 5, 2013 #239 of 370
    Dalz

    Dalz New Member

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    Thanks - and thanks for the quick response! They installed a splitter and a deca converter (there was some confusion about whether it was necessary or not since I only have one client) but I've tried it both through the deca and straight from the ethernet port on the DVR. The line runs into my router and out to my TV.

    *bump* Hoping someone has run into this before?
     
  20. Dalz

    Dalz New Member

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    Just an update to my previous. After using RVU for the past week, I find it absolutely terrible. Picture quality remains horrendous, extreme lag between remote commands and actual execution, frequent freezing where playback no longer continues (have to hit Exit to get out, and you lose any buffered content), and all of the issues I mentioned above. Is anyone using RVU with acceptable performance?
     

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