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Scammers calling as Directv Rep

Discussion in 'DIRECTV General Discussion' started by archie1, Mar 25, 2014.

  1. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    Apr 17, 2003
    I have been getting dozens of scam calls each week - usually from a phone number in the same exchange as the number I called. Occasionally their spoofer breaks and the number comes across as an international number "+12905550127" instead of as "290-555-0127". I rarely answer (sometimes I am expecting a call and answer). I have multiple phones in various exchanges so I recognize the pattern. The numbers are also on the "do not call" list but laws don't stop crooks.
  2. Rich

    Rich DBSTalk Club DBSTalk Club

    Feb 22, 2007
    Piscataway, NJ
    I do that too. I also have a ringtone for everyone I know and the phone just quacks when I get a call from someone else.

  3. crodrules

    crodrules Member

    Nov 21, 2016
    I notice that this thread was started in 2014. Back in November 2014, I had the exact same experience as the OP. To make things worse, I was not even the person who answered the phone call. My dad answered the phone and accepted the offer when I was not home. After I logged into my Directv account, checked my balance, and cancelled the premiums, Directv charged me the premium cancellation fee for each package. When I called to complain, Directv refused to refund the cancellation fees until I pointed out that I was not the one who authorized the premium channels getting added in the first place. At that point, Directv refunded the fees and even agreed to give me one month of free Cinemax to make up for this hassle that I went through.

    I had Directv set up my account so that nobody else could make any changes to it (why it hadn't already been set up that way, I have no idea) and from that point forward I decided that I would never pay Directv for any premium packages ever again. I only subscribed to premiums when I could get Directv to agree to give me a free trial. If it isn't free, it isn't worth the hassle, and it definitely is not worth full price, no matter which premium package we are talking about.
  4. B Newt

    B Newt Icon

    Aug 12, 2007
    Here is a handy web site to go when you get unknown calls. https://800notes.com/
    I typed in 800-531-5000 got tons of info on this #. This site works for all phone numbers, not just 800 numbers.
  5. carlsbad_bolt_fan

    carlsbad_bolt_fan Icon

    May 18, 2004
    Carlsbad, CA
    I've got my phone service through Spectrum. They give you the option of using "NoMoRobo". Basically it's a database of phone numbers known to be used by telemarketers, poll takers, etc. It blocks those calls. It's free and ever since I started using it, life has been blissful! The phone only rings once, then no more.
  6. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    Apr 17, 2003
    With spoofed numbers that service becomes less useful. The crooks just pick a different number and move on with life.
  7. CTJon

    CTJon Godfather

    Feb 5, 2007
    Yup have that same issue with spoofed numbers - get it a lot.
    There is no way you can convince me that there aren't technical ways that the phone companies can't stop this spoofed number business as well as the others. This is a lot bigger problem to a lot of people than some of the stuff government does. Crooks wouldn't be doing this if they weren't making a lot of money from it. I understand that telephone companies make money from phone calls and lines but this is rediculous.
  8. slice1900

    slice1900 Well-Known Member

    Feb 14, 2013
    There isn't a way to prevent spoofed numbers because the caller ID protocol was invented decades ago when that sort of thing just wasn't a consideration. There is a spoof proof and block proof caller ID called ANI that phone companies use for billing, the only way end users can use it is if they have an 800 number.

    The real problem is that telemarketing calls are placed without an originating number - so even spoof-proof caller ID wouldn't help. They use VOIP systems and enter the phone system through one of many thousands of VOIP gateways. I suppose the phone company could trace which gateway they come from and block the gateways letting ones that don't follow the rules in, and leave it to the gateway operators to try to police their customers. Probably would be a lot of collateral damage as individuals and businesses using VOIP would get cut off if their service uses the same gateway. Cutting them off is the only way a US telco could enforce their rules on a VOIP gateway in another country.
  9. Billzebub

    Billzebub Godfather

    Jan 1, 2007
    Pittsburgh, PA
    My wife likes to push the talk button, set down the phone and walk away.
  10. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    Dec 2, 2010
    The devil you say! Sometimes I madly push buttons hoping some combo will mess up their system, but I'd never know if what I did worked.
  11. carlsbad_bolt_fan

    carlsbad_bolt_fan Icon

    May 18, 2004
    Carlsbad, CA
    That's what I thought too. But, so far I'd say the block rate is over 95%.
  12. Bigwayne13

    Bigwayne13 Cool Member

    Aug 7, 2010
    I just re-subscribed to Dtv after a couple year break. About a week after install I received a call from the "800-531-5000" I answered because, well I thought it was D* and the guy had my account # and install address. He told me If i prepaid 6 months.. blah blah blah. I knew it was a scam, so I told him I would call when I got off work. He told me to call 888-588-8012 to their "credit dept" the funny thing is when you call this number its almost exactly the same as the old D* phone menu. So I can see where some people could be tricked in to believing this was real. So, the real question, is someone at Directv selling my info?

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