Last weeks adding of Locast to the Seattle DMA finally gave me a chance to see the service up front, and will divide my review into two parts, first the Seattle rollout and their 'national' software that runs their system. The local rollout was frought with many technical problems, which should have been corrected on the spot by their installation crew, including a couple of apparent defective reciever/encoder boxes which unfortunately included the CBS affiliate (and it's subchannels) over an NFL weekend. This resulted in a veritable flood of complaints which overloaded their 'ticket' complaint system which as if this date has not been cleared. I'll assume that they installed their equipment in the Westin telco hotel in downtown Seattle, a facility I was in and out of for some 30+ years, and has more national and international fiber connections than one can count, along with near perfect line of sight to the local broadcast towers from it's 34 story height. It appears they waited until monday morning to either swap out the defective equipment (having gone 'live' the previous wednesday/thursday) or rebooted them (what, no remote ability to do either?). Some updated software work was also done to their grid guide, that should have been done in advance to the rollout. More work needs to be done to make it more 'user friendly' and obvious, unless one knows the local channels and capability by memory or wiki, it is more than a bit confusing. Hopefully, this will be rectified in the coming week, I'm not going to add my comments to their overloaded complaint system, but what did they expect from a highly tech savvy population?